Customer Service Data Entry

MADISON HAMIL

Hancock ***** 240-***-**** **************@*****.***

Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.

• Reliability

• Adaptable to change

• Ability to catch onto new concepts quickly

• Documentation skills

• Customer Service

• Organization

Pharmaceutical Distribution Associate (Warehouse), 01/2024 - Current Walmart – Hagerstown, MD

Facilitated cross-training initiatives within the distribution center team to promote flexibility, and adaptability.

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Maximized workforce productivity through effective communication of daily goals, priorities alignment, and performance feedback discussions among team members.

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Maintained high levels of inventory accuracy through diligent cycle counting, verification, and reconciliation efforts.

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• Facilitated smooth order fulfillment processes, including accurate picking and packing of products. Professional Photographer, 06/2017 - 04/2025

Self-employeed – DMV

• Captured captivating images for marketing campaigns, boosting brand visibility and engagement.

• Digitally edited photos with multiple Adobe applications to enhance quality.

• Enhanced client satisfaction by delivering high-quality photographs for various events and projects.

• Collaborated with clients to understand their vision, resulting in tailored photography services. Retail Sales Associate, 02/2022 - 10/2024

Sheetz – Hagerstown, MD

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

• Collaborated with team members in food preparation to meet and exceed monthly sales targets.

• Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.

• Managed cash register, ensuring accurate transactions and safeguarding against losses.

• Maintained up-to-date knowledge of store sales, payment policies and security standards. Retail Cashier, 11/2017 - 02/2022

Food Lion – Hancock, MD

• Provided excellent service through active listening skills, addressing customers'' needs effectively. Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.

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• Handled high-volume sales periods with composure, maintaining efficiency during peak hours. Displayed adaptability when faced with unexpected challenges, working closely with colleagues to maintain smooth operations during busy shifts .

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Associate of Arts: Photography, 05/2020

Hagerstown Community College - Hagerstown, MD

English

Native or Bilingual

Spanish

Limited Working

EDUCATION

LANGUAGES

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