Customer Service Administrative Assistant
Resume:
CHRISTA THOMPSON
***** **** ****** ** ****, TX **938/ 915-***-****/ *************@*****.***
EXPERIENCE
Remote Customer Service
Roadside Assistance
Customer Service
Answer incoming calls.
Listen and probe to determine customer's needs.
Won’t start, lost keys, flat tire, etc.
Input all information into system
Help customer if needed or dispatch roadside assistance.
Ability to remain resilient, project patience and empathy, and provide excellent service when dealing with stressful situations.
Self-disciplined to manage own schedule and adhere to it.
Ability to utilize multiple computer programs at the same time.
Exhibit professional, courteous, and friendly behavior.
Unemployed
12776 Luis Robles El Paso, TX 79938
Homemaker
Clean and organize all pantry items
Make list of needed items
Chooses produce for ripeness and defects
Chooses meat products buy look, smell, price and size
Finds and purchases pantry staples like rice, flour, and spices
Locates a chooses personal care items by brand and need.
Navigates stores to find specific items by category.
Balances budget
Provided equal items for items not in stock.
Calculates and weights items for appropriate amount.
Make decisions on purchases
Find and purchase multiple cleaning supplies.
Understands the need for certain items to be a specific item.
Manages an entire household day in and day out.
Handles conflicts within household.
Knows information about different product used often.
Fosters dogs for the local animal shelter.
Cares for multiple animals to include chickens
Landscaping
Gardening
Understands the customer by being a customer.
Organize and plan all household activities and chores.
NAF/DOD Mon Appropriated Funds/ Department of Defense
Pershing Rd. West Fort Bliss building 504B arm. 103 Fort Bliss TX 79906
915-***-**** Human Resources
Certified Child and Youth Program Assistant 2017-2021
I was responsible for the supervision of youth ages eleven to eighteen.
My responsibilities were to open the building to get ready for the day. Checked all safety items, unlocked doors, filled water jugs, made bleach solution bottles for cleaning and disinfecting. Turning on all lights and making sure the exits were cleared.
Planning and implementing multiple activities to entertain youth ranging from arts and crafts to organized sports. We also taught life skills, leadership skills and character development.
Planned and arranged community service trips.
Supervised youth during outing such as mountain or rock climbing.
Ran the youth lead concession stand. Made sure money added up, programmed the register, ordered and maintained full stock room. Shopped for all supplies at local stores.
I maintained a high level of training form the CYS service and the Army training center.
I cooked from scratch meals for up to seventy-five youth and staff.
I made sure to always maintain a safe environment from safety hazards to youth safety.
Kept track of how many youths were always under my direct supervision.
Maintained a sanitary environment to the military standards.
Gave medication to youth who needed medication.
Closed the building making sure all doors were secure, all surfaces were sterilized, light were shut of water was poured, bleach solutions were emptied, and building was vacant.
Upheld a professional Appearance to promote the company.
Interacted with many parents and military officials with high standards of customer service.
Kept an enthusiastic attitude to keep all people involved engaged in the center and our multiple activities ran by myself and other staff.
I ran Strength in Sisterhood modeled off Boys and Girls club Smart Girls curriculum. A program to help youth navigate the changes they will go through as a female in society. They learned things from basic hygiene to great self esteem.
I ran Keystone a Boys and Girls Program for teens fourteen thru eighteen. To help them transition to adult life. We taught everything from values to resume building.
I ran Youth Sponsorship: to help implement youth sponsorship program in the youth center. This is a lot like a school student ambassador. I would be running the program to make new incoming youth feel more at home upon arriving to the center. I would initiate contact through emails and calls to find out their interest and pair them with like minded youth. This easing the transition from one center to another.
Worked as part of a larger team and autonomously.
Avenue Women Clothing
4940 W 190th St. Torrance CA 90504
Went out of business
Sales Associate 2003-2005
Open store by unlocking doors turning on lights and register. Make sure everything is working properly
Check all exit make sure cleared.
Walk through all clothing make sure it’s folded and presentable.
Help customers by asking if they need help and finding items when requested.
Helping customers when asked “How does this look on me?”
Ringing up all items purchased while engaging in a conversation.
Maintain great customer service with all customers and apologize when noticing a frustrated customer.
Trying for credit card applications and add on merchandise.
Putting away all items not purchased.
Maintain a neat appealing environment by folding or organizing merchandise.
Unloading merchandise from trucks and boxes then prepping for the floor.
Moving back stock to floor.
Redoing merchandise setups to be more appealing.
Folding all clothes to match and line up.
Steaming wrinkles out of clothes
Vacuuming floors daily
Reconciling the register with checks and coupons.
Washing windows to maintain a neat storefront.
Making sure all customers are greeted and meet with an enthusiastic attitude.
Close store at end of night. sweep, vacuum, steam clothes, mop, turn off all lights and accompany manager to bank for deposit.
EDUCATION
Southwest University El Paso Texas.
1414 Geronimo Dr, El Paso Texas 79925
Associates in Science Medical Asistant
2015 thru 2017 GPA 3.8
I have knowledge and skills in the areas of medical administrative duties (recording vital signs, medical histories, arranging for hospital admission and laboratory services, purchasing supplies, billing, and bookkeeping), preparation of laboratory specimens, disposing of contaminated specimens, sterilizing medical instruments, preparing patients for examination; delivering patient instruction, authorizing drug refills as directed, telephoning prescriptions to the pharmacy, proficient in customer services skills, business correspondence, and some computer skills.
Kurt T Sherry
2600 Vine Ave. Torrance CA 90501
1992-1994
Four years – math: algebra, geometry and trigonometry. English: covers classic and period literature, drama, research, and writing. Science: often involves biology, chemistry and physics. History: U.S. history, world history and government. Physical Education: sports and exercise. Elective’s: art, ceramics, life skills etc.
Contact this candidate