Customer Service To-Go Specialist

Aaliyah Davis

Dallas, TX 972-***-**** **********@*****.***

Motivated and dependable student with experience in customer service and team collaboration. Skilled in keeping high standards of efficiency, accuracy, and customer satisfaction in fast-paced environments. Currently pursuing higher education to enhance business and communication skills. Experience

To-Go Specialist IHOP, Lancaster, TX

• Provided excellent customer service by accurately taking and fulfilling to-go orders promptly.

• Maintained high levels of accuracy while processing payments through various methods, including cash and POS systems.

• Collaborated with kitchen staff to ensure order quality and resolve customer concerns promptly.

• Organized and managed to-go packaging and ensured food presentation met company standards.

• Balanced multiple orders in a fast-paced environment while keeping a positive attitude. Education

Dallas College- Cedar Valley

Major: Business Administration

Lancaster High School

GPA: 4.2

Honors Roll: (’21, ’22, ’23, ’24)

Athletics: Volleyball, Softball, Wrestling

Skills & abilities

• Customer Service Excellence

• Team Collaboration

• Time Management

• Multitasking and Prioritization

• Problem-Solving

• Communication (Verbal & Written)

• Cash Handling and POS Systems

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