Business Analyst Project Management

JUDE ALIU

USA 832-***-**** ****.*****@*****.*** LinkedIn

Strategic and results-oriented Business Analyst with over a decade of experience driving operational excellence, process improvements, and data-informed decision-making across finance, technology, and energy sectors. Proven track record in translating business requirements into actionable insights, enhancing cross-functional collaboration using Agile methodologies and tools like JIRA, Confluence, Azure DevOps, and Power BI. Expert in stakeholder engagement, documentation (BRDs/PRDs), KPI development, and change impact analysis. Demonstrated success in managing large-scale financial processes, vendor reconciliations, and CRM strategies, with earlier banking experience in client relationship management, regulatory compliance, and credit risk oversight. TECHNICAL SKILLS

Project Management & Collaboration: JIRA, Azure DevOps, Confluence

Documentation & Analysis: BRD, PRD, UAT, RACI Matrix

Process Mapping & Visualization: Microsoft Visio, Lucidchart

Cloud & Collaboration Tools: Microsoft Windows Server, Google Suite, Microsoft Office Suite, Slack, Zoom, Team Viewer CORE COMPETENCIES

Requirements Gathering

Stakeholder Management

Data Analysis

Process Improvement

Business Process Mapping

Gap Analysis

Workflow Optimization

User Stories

Business Requirements Document

Functional Specifications

Change Management

Customer Journey Mapping

Business Strategy

Agile Transformation

Continuous Improvement

PROFESSIONAL EXPERIENCE

Business Analyst

10Alytics - Canada March 2025 - Present

Utilized collaboration tools such as Slack, Zoom, and TeamViewer, along with project management platforms like JIRA and Trello, to manage communication and coordinate project updates with cross-functional teams, improving workflow efficiency by 25%.

Translated business requirements into detailed functional and non-functional specifications, producing Business Requirements Documents (BRDs) and Product Requirements Documents (PRDs) that reduced development rework by 30%.

Defined and tracked project scope, objectives, and key performance indicators (KPIs) using Confluence and RACI Matrix, ensuring measurable delivery success aligned with business goals.

Collaborated closely with software developers to clarify technical expectations and participated in User Acceptance Testing (UAT) and QA processes, leading to a 20% decrease in post-deployment defects.

Created and maintained structured user stories and acceptance criteria in Azure DevOps, ensuring all requirements were understood and implemented correctly across agile sprints.

Conducted impact analysis for evolving requirements and change requests, facilitating faster approvals and minimizing project delays by 15%.

Business Analyst

Amazon, USA October 2020 – February 2025

Enhanced financial compliance frameworks and implemented improved internal controls using Microsoft Office Suite and Google Sheets, resulting in a 25% annual reduction in financial discrepancies.

Collaborated with cross-functional teams using JIRA and Confluence to standardize revenue KPIs across departments, contributing to a 15% increase in overall revenue.

Reconciled financial accounts for over 500 vendors monthly with 100% accuracy, streamlining vendor management processes and strengthening long-term partnerships.

Produced executive-level variance analysis reports using Power BI and Excel, supporting leadership with strategic financial insights and contributing to more informed budget allocation decisions.

Designed and implemented a change request triage system via Azure DevOps, reducing the ticket backlog by 30% and improving issue resolution time.

Conducted detailed impact analysis on new business requirements and process changes, ensuring alignment with strategic objectives and minimizing implementation risk.

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Scrum Master

Crespur Energy, USA October 2018 – September 2020

Facilitated key Scrum ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives, driving consistent delivery and continuous improvement across agile teams.

Coached and mentored cross-functional teams in agile principles and self-organization, improving team velocity and collaboration.

Led market research initiatives to support data-driven product strategies, contributing to enhanced customer satisfaction and product alignment with market needs.

Fostered a culture of transparency and accountability, enabling the team to identify and eliminate process inefficiencies.

Collaborated with cross-departmental units to streamline workflows and enhance operational performance.

Contributed to a strategic transformation that boosted the company’s revenue and profit margin from 60% to 90% by supporting agile adoption, optimizing delivery cycles, and aligning business goals with team execution. Relationship Manager

First City Monument Bank Limited February 2011 – September 2017

Managed deposit mobilization strategies and consistently exceeded monthly acquisition targets by identifying and onboarding new retail and corporate clients.

Successfully re-activated over 200 dormant accounts, contributing to increased branch revenue and improved customer engagement.

Oversaw the creation and monitoring of risk assets (loan portfolios), ensuring compliance with internal credit policies and Central Bank of Nigeria (CBN) regulations.

Delivered exceptional customer relationship management (CRM) by providing tailored financial solutions and maintaining high client retention rates.

Produced detailed monthly performance and portfolio reports using Microsoft PowerPoint and Excel, supporting branch-level strategy decisions.

Supported the branch manager in administrative, operational, and compliance duties, ensuring efficient day-to-day branch functions. Relationship Manager

UBA PLC June 2008 – January 2011

Spearheaded deposit mobilization initiatives, consistently meeting and exceeding branch funding targets through strategic client engagement and retention.

Sourced and onboarded new clients, contributing to branch growth and market expansion.

Revitalized dormant accounts through personalized reactivation campaigns, increasing account utilization and customer re-engagement.

Oversaw risk asset creation and loan monitoring, ensuring compliance with regulatory standards and reducing default rates.

Built and maintained strong customer relationships, delivering exceptional service that enhanced client loyalty and satisfaction. Relationship Officer

Intercontinental Bank Plc April 2004 – May 2008

Drove deposit mobilization efforts, consistently surpassing quarterly targets by developing tailored financial solutions for individual and corporate clients.

Acquired new clients through strategic prospecting and networking, contributing to a significant increase in customer base and revenue growth.

Led successful reactivation campaigns for dormant accounts, improving account utilization and strengthening client engagement. EDUCATION

B.Sc. Economics - Ambrose Alli University, Ekpoma, Nigeria 1999 CERTIFICATION

Professional Scrum Master Certification — 2021

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