Customer Service Crew Member

Rachel Holtsoi P/O Box **** Grand Canyon, AZ ***** 928-***-**** *************@*****.***

Objective: To gain the opportunity of experience and knowledge, so I can further my skills as well as enhance a success driven environment.

Experience

Delware North

Night Porter August 2024-November2024

Responsible for the daily/weekly cleaning duties of the property. Ensured the cleaning supplies are bring replenished daily. Removed garbage/rubbish from production areas and dispose of them in proper containers. Skill used housekeeping, time management, and attention to detail.

Wendy’s

Crew Member May 2024-August 2024

Responsible for the fryer station. Keep the area clean and restock. To make sure I give out fresh and hot food. To help other crew members as much as possible.

Xanterra South Rim L.L.C. Housekeeper July 2021-May 2024

Responsible for maintaining guest rooms and public area, and ensuring high standards of cleanliness and hygiene. Expected to provide excellent customer service to guests and work collaboratively with the team to achieve goals. The company is committed to promoting sustainable tourism and supporting local communities.

Double Tree by Hilton Housekeeper June 2023-July 2023

Cleaned and disinfected restroom and bedroom. Move equipment and furniture. Performed a range of housekeeping duties including waste removal, dusting, and cleaning of fixtures and surfaces.

Pride Staff Housekeeper March 2021-May 2021

Assist Supervisor in meeting deadlines, inventory management, and ensuring top quality service to VIP guests. Cleaned and Disinfected restroom, and bedrooms. Maintained professional relationship with maintains and guests.

EDUCATION

Window Rock High School P/O box 599 Navajo Route 12 Fort Defiance, AZ 86504 Graduated May 2003 G.R.A. 2.11

SKILLS

Cleaning and sanitizing Time management Fluent English and writing Team player with excellent interpersonal and customer skills Restocking skills Safety and compliance Communication

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