Technical Support Preventative Maintenance

KB

KING BENNETT

***************@*****.*** 469-***-**** Lewisville, TX 75067

Experienced professional with a background in technical support and operations management, adept at resolving complex equipment issues and ensuring compliance with safety standards. Coordinated preventative maintenance activities to enhance equipment reliability while managing departmental budgets and inventory levels. Demonstrated ability to analyze customer feedback data to identify trends and improve product quality, contributing to overall operational efficiency. Skilled in employee training and performance assessment, fostering team development and enhancing communication within the workplace.

Preventative maintenance

Equipment troubleshooting

Technical support

Safety compliance

Inventory management

Employee training

Customer service

Team building

Communication skills

Kc Landscaping Arlington Texas, TX

Maintenance Supervisor

03/2025 - Current

Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.

Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.

Investigated customer complaints about product quality issues due to malfunctioning equipment.

Certified Kings logistics Dallas, TX

General Manager of Operations

03/2015 - 01/2025

Analyzed data from surveys and focus groups to identify trends in customer feedback.

Ensured compliance with safety guidelines by regularly inspecting work areas.

Created and managed annual operating budget for the department. Recruited, hired, and trained new staff members according to organizational standards.

Monitored inventory levels, placing orders as necessary to maintain adequate supplies.

Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.

Reviewed reports on operational performance metrics and identified areas of improvement.

Managed training programs for new employees, including orientation and onboarding activities.

LMT Import Dallas, TX

Logistics Manager/Driver/Sales Associate

04/2013 - 02/2016

Oversaw warehouse staff to ensure proper handling and storage of materials and products.

Conducted training sessions for new employees on safety procedures Summary

Skills

Experience

within the warehouse.

Negotiated contracts with carriers for optimal pricing on transportation services.

Coordinated with suppliers to ensure timely deliveries of goods. Reviewed invoices from carriers and vendors for accuracy prior to processing payments.

Monitored inventory levels and initiated re-stocking processes when necessary.

Created reports to track shipment progress, delivery times, and costs associated with transport.

All My Sons Carrollton, TX

Driver/Team Leader

06/2010 - 06/2013

Checked loads to ensure that cargo was secure and distributed evenly. Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.

Participated in training sessions regarding safe driving practices and defensive driving techniques.

Utilized GPS navigation systems to plan efficient routes for deliveries. Verified the contents of inventory loads against shipping papers. Inspected vehicles for mechanical items and safety issues prior to operating them.

Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.

Managed time efficiently when making multiple stops along designated routes.

Adhered to company policies and procedures related to safety and security standards.

Maintained accurate logs of vehicle inspections and repair status. Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.

Reported any incidents involving the truck or its cargo to management immediately.

Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.

Assisted passengers with loading and unloading their luggage. Performed basic maintenance tasks such as checking oil levels, tire pressure.

Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.

Delivered packages to customers in a timely and efficient manner. Manning High School Manning, SC

High School Diploma

05/2001

East Central University Ada, OK

Some College (No Degree)

Education and Training

Contact this candidate