Customer Service Leasing Consultant
Resume:
Cooper Alimorong
Chicago, IL *****
******.*********@*****.***
Professional Summary
Skills and Abilities:
Quick Learner
Friendly
Punctual
Honest
Productive
Authorized to work in the US for any employer
Work Experience
Leasing Consultant
Becovic Management Group-Chicago, IL
October 2019 to Present
I rented 113 apartments for 2024 and assisted 115 resident transfers
• Generated leads and successfully converted prospects into signed leases, consistently exceeding monthly leasing goals
• Provided exceptional customer service to residents, addressing inquiries, resolving issues, and ensuring high satisfaction levels
• Managed lease agreements from initial negotiation to signing, ensuring accuracy and compliance with company policies
• Utilized CRM software to track leads, follow up on inquiries, and maintain accurate records of prospect interactions
• Collaborated with marketing team to develop effective advertising strategies that increased property visibility and attracted qualified leads
• Assisted in organizing resident events and community activities to foster a sense of belonging among tenants
• Maintained thorough knowledge of local rental laws and regulations to ensure legal compliance during lease negotiations
• Effectively communicated lease terms, policies, and procedures to prospective tenants in a clear and concise manner
•Supervision of other agents and training
Store Clerk
Iroquois Market-Iroquois, IL
March 2018 to May 2019
Cashier
Sales
Stocking Product
Customer Service
Video Gambling Supervision
Store Operations
Checking in Deliveries
Barista
Cheese Buyer
Whole Foods Market-Elmhurst, IL
May 2016 to June 2018
Customer Service
Product Knowledge
Training New Employees
Ordering Product
Vendor Communications
Food Handling Experience
Sales Floor Production
Product Rotation
Barista
Sales Associate
Lush Cosmetics-Schaumburg, IL
July 2015 to April 2016
Customer Service
Store Greeter
Consultations
Product Knowledge
Cashier
Sales Generation
Inventory
Education
General Education in General
College of DuPage-Glen Ellyn, IL
August 2015 to May 2017
High school or equivalent in Diploma
York Comm High School-Elmhurst, IL
August 2010 to June 2014
Skills
• Commercial Cleaning
• Organizational skills
• Microsoft Powerpoint
• Communication skills
• Property management
• Time management
• Call Center
• Fair Housing regulations
• Microsoft Word
• Typing
• Section 8
• Computer skills
• Management
• Microsoft Outlook
• Microsoft Office
• Sales
• Administrative experience
• Writing Skills
• Customer Service
• Leadership
• Outlook
• Supervising experience
• English
• Data Entry
• Food Handling
• Microsoft Excel
• Property leasing
Certifications and Licenses
Food Safety Manager
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