Margaret McGavock
**** ****** ****, *** ***** Ca 94806
Email: *************@*****.***
Phone: 510-***-****
Objective
My objective is to work for a health care organization that believes in the importance of providing exceptional patient care. I am a dedicated, driven, and compassionate medical professional seeking to leverage my 40 years of experience, strong interpersonal skills, and organizational abilities to provide exceptional patient care and medical professional staff support.
Summary of Qualification and Skills
•40 years of patient care and clinical back-office experience
•Experience working with in various medical departments
•Knowledge of Labor and Management policies and procedures
•Excellent verbal and written communication with strong interpersonal skills
•Flexible and accustomed to change in a dynamic fast-paced work environment
•Outstanding aptitude to details and organizational skills
Professional Experience
MDSI – Medical Assistant San Franciso/Hayward/Oakland, Ca November 2022 – Current
Worked in various department: Social Security Examines and Primary Care and Mental Health
Knowledgeable in working with the homeless, PSTD, injuries
Greet patients upon arrival at their appointments, address questions, and provide check-in questionnaire.
Record and maintain accurate patient medical histories, vital signs, and other pertinent information.
Prepare examination rooms, cleanliness, organization, and availability of necessary supplies.
Schedule appointments, manage medical records, and process billing and insurance claims.
Assist healthcare professionals with examinations and procedures.
Kaiser Permanente – Medical Assistant Richmond/Sacramento, Ca
11/1997 – 06/2014
Worked in various departments: Neurosurgery, OBYGN, Ophthalmology, GI, Urology, Pulmonary, Medicine, Occupational Medicine, and Cancer
Assisted with clinical procedures, room set up tray set up, application of bandages, and accurate testing/screening of specimens.
Scheduled appointments and performed various tasks related to the clinical process and procedures.
Managed workflow for Leadership and operations of the department needs.
Communicated effectively with staff on the daily assignments and tasks.
Experienced working in Labor (UHW250) management environment.
Supported team with questions and concerns regarding patient care.
Read, wrote, and comprehended medical terminology.
Alcohol and drug testing for City Fire and Police personnel.
Administered TB injections and read results.
Education
Adult Day and Evening School - High School Diploma 7
Med Help Medical School – Concord
oCertificate in Clinical Assistance and EKG Tech – Concord (1985)
Red Cross – CPR Certificate - 2022 – Current