Customer Service Community Health

Nicole Lind

San Antonio, TX 210-***-**** ***********@*****.***

Objective

To use my education and experience to find a rewarding career with potential for growth. Experience

Manager in Training UTSA Student Union 2022 - 2025

• Effectively assist students with understanding pantry services, clarify eligibility requirements, explaining procedures for accessing the pantry, and provide information on available resources.

• Receiving: Matching the items to the order and ensuring the quantity is correct; Confirming the condition of the items; Recording the date of receipt and any other relevant details for documentation purposes.

• Stocking: Following the appropriate storage guidelines for each type of item; Ensuring items are organized in a way that makes it easy to find and access them; Rotating stock to minimize spoilage.

• Distributing: Filling orders or requests for specific items; Moving items from the pantry to other locations; Ensuring that all items are distributed appropriately and efficiently.

• Documenting: Keeping track of the receipt and storage dates for all items; Tracking inventory levels to avoid running out of important items; Recording any issues or problems with items; Using a system for tracking inventory to keep track of items.

• Managing a small team (up to 10 employees) by handling hiring, scheduling, training, and disciplinary actions.

Education

University of Texas at San Antonio, BA Multidisciplinary studies 2025 Focus: Community Health Humanities Sociology 3.44 GPA

San Antonio College, AA Creative and Communicative arts 2021 3.42 GPA

Skills & abilities

• Management Experience

• Excellent oral and written communication skills

• Leadership Experience

• Digital event creation

• Excellent organization skills

• Excellent Customer Service skills

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