Product Owner Scrum Master

Shrabani Sen

**********@*****.*** 947-***-**** Sterling Heights, MI 48314

Product Owner Scrum Master (CSM, PSM) Mobile App Developer Profile

As a Product Owner with proven expertise at Action Tour Guide, I excel in steering Agile Software Development of Mobile Technology applications and leading cross-functional teams in a DevOps environment. Skilled in Java and client engagement, I have successfully driven Product Requirement offerings that elevate user experience and quality delivery and functionality. My proactive mindset and meticulous attention to detail fuel Creative Solutions, ensuring product success in dynamically fast-paced environments with a strong commitment to End To End Solutions. Additionally, I have a strong passion for data engineering, analytical thinking, and problem-solving, utilizing my programming skills in Python and Scala to enhance product strategies. My experience includes Data Analytic initiatives and cloud-based architectures and services that streamline processes, particularly leveraging Cloud Platforms such as Google Cloud and Google Cloud Platform for optimized scalability and performance First Step in driving innovation. Verbal communication and coordination are at the heart of my approach, allowing me to foster an engaging collaborative environment for my teams. Motivating team members towards achieving common goals while ensuring organizational responsibility is key to ensuring project outcomes align with business goals. My expertise in Business Management and Business Analysis allows me to translate complex Client Requirements into actionable products that support core business functions, including compliance with regulatory requirements and standards such as PCI, emphasizing Accountability. I am skilled in Business System, Business Process Analysis, and adept at Change Management, ensuring smooth transitions and continuous improvement. In my roles, I have developed comprehensive Procedural Documentation to ensure Task Completion and maintain Data Accuracy. I employ a Data Driven approach to decision-making, enhancing product strategies through metrics and Key Performance Indicators in line with industry standards. My work aligns with Enterprise Systems and emphasizes consistent delivery of high-quality results, addressing Project Risk through calculated assessments. I regularly develop Use Cases to clarify and refine user requirements and functionality, including evaluating Key Metrics to improve the user experience, ensuring my work aligns with both customer demand and Strategic Vision. Furthermore, with knowledge of Relational Databases and Firmware, I ensure effective Data Management for optimized project outcomes. I have been actively involved in Delivering Solutions that meet various Business Stakeholder needs through proper Elicitation and management processes, emphasizing System Enhancement and operational efficiency. My initiative in utilizing Market Trend analysis has enabled the launch of innovative strategies that align with industry standards and customer needs, contributing to business valuation. I also leverage applications of new technology in multiple projects to amplify product impact, particularly in Mobile App Development. Ecosystem considerations play an important role in defining the development process to ensure compatibility and enhance Terminal interactions, utilizing quality assurance measures. Influence and collaboration are integral as I navigate diverse teams and align goals with business outcomes. Skills & Certifications

Languages/Tools: Java, Python, JavaScript, SQL, JSON, XML, Java API, Cloud Service, AI, HTML, MySQL, Git, Gitlab, Version Control, Versioning, PowerBI, Jira, Diagramming, Flow Diagram, Complex Solution, Functional Specification, A/B Testing, Analytics, Conversion Rate, Conversion Rate Optimization, Dashboarding, Dbt, Ecommerce, Product Rollouts, Significance, Interpretation, Speaking, Report, StartUp, Product Design, Business Intelligence, Technical Architecture, Android SDK, Microservices, Computer Vision, Electrical Engineering, Lambda, Mathematic, Probability, Quantitation, GitHub, Oracle, Software Development Tool, Software Development Life Cycle, Software Test, Software Validation, Software Development Management Tool, Confluence, SharePoint, Hardware coordination, Process Analysis, Project Planning, Optimization, Data Analysis, Project Performance, user requirements, Reporting, Data Conversion, Looker, Tableau, System Improvement, Strategic Improvement, Operational Excellence, Growth, Serving, connection, General Office, Web Technology, Microsoft Office Suite, Microsoft Suite, Microsoft PowerPoint, Technical Writer, Commercial Banking, Fintech, Product Improvement, Product Management, Credit Card, Commercial Credit, Celebration, Changing Environment, Expense Reporting, Rapidly Changing Environment, Reservation, Slack, Team Motivation, Travel Arrangement, Webex, Commitment, Confidentiality, Enthusiasm, Integrity, Supervising, Time Management, Activity, Administration, Expense, Canva, Marketing, Project Coordinating, Public Relations. Certifications: CSM, Advanced Scrum, CSPO, Project Management Professional.

Work Experience

App Developer

AINA Kolkata, India 05/2023–10/2023

Project: Aina Cab Application App Developer proficient in JavaScript for the development of mobile applications. Management of domains via popular domain providers. Leadership improvement in assisting and managing team members through adaptive maintenance techniques. Monitoring Project Performance and facilitating team dynamics has led to enhanced project outcomes. Leveraged tools for clean coding standards and effective Procedural Documentation to aid in the writing of clear specifications. Conducted Acceptance Testing to ensure quality deliverables, focusing on Quality Assurance measures and User Acceptance Testing. My roles necessitated domestic travel for International Travel to meet with clients and stakeholders, enhancing collaboration on project efficiencies.

Application Engineer (DB2, Salesforce)

Credentek Software & Consultancy Bangalore, India 12/2022–05/2023 Demonstrated expertise in L3 support and leadership of the war room, along with proper database management and Client Liaison. Identification and modification of queries using SQL, NoSQL and Salesforce implementation. Efficiently identify, analyze, and solve loan-related profile verification issues, enhancing Customer Data quality through effective ETL processes and Data Conversion methodologies. My role required a strong understanding of cloud infrastructures, particularly with various Cloud Platforms for scalable data solutions and compliance with Banking regulations and regulatory compliance within a Growing Company. Regular participation in Client Meetings to align project objectives and updates on Business Processes. Implemented Process Improvement methodologies within a structured Waterfall framework to ensure optimal Operations outcomes while maintaining a focus on Risk management and deployment efficiency, adopting Agile Methodology principles. Manufacturer specifications were utilized to align software solutions with industry standards ensuring adherence to acceptance criteria. Product Specialist/ Owner

Action Tour Guide Mumbai, India 09/2019–09/2022 Worked on 19 Android and 19 iOS projects. All of them are virtual tour guides. Updated Product Owner/Specialist Software Engineer apps per requirements, conducting manual testing and resolving bugs. Translated business needs into actionable technical designs, including Technical Requirement, Functional Requirements, and Reference Data. Provided consulting to enhance product quality, ensuring compliance with ADA standards for accessibility. Collaborated in Agile Software environments, delivering iterative product increments through Scrum sprints, ensuring alignment with customer needs and product vision and business goals for B2B (Memorials) and exploring Commercial opportunities. Supported backlog management, prioritizing user stories, and refining requirements to maximize value in Agile cycles. Utilizing Business Design techniques and Process Optimization strategies, I improved workflow efficiency and scheduling, enhancing system performance. Designed, reviewed, and modified B2C mobile apps and supporting systems to align with business objectives. Effectively communicated in requirement discussions, conference calls, and team meetings, demonstrating Tactfulness and Diplomacy. Utilized tools including Java, Android Studio, Apache, Xcode, UI/UX design tools, MySQL, JSON, AWS, Azure Blob, and Airflow for the implementation of robust application solutions. Front end frameworks and data structures and algorithm methodologies are inherent in my development strategy to adapt to unstructured data challenges. I am also keen on exploring entry-level opportunities in the field of data science and cloud engineering. Control Logic principles were adhered to in all software development methodologies, enhancing System Development lifecycles. Technical Information and technology solutions have been integral to achieving project milestones while ensuring Equipment resources are efficiently utilized and supporting sales and market feedback initiatives, contributing to a thorough understanding of Consumer needs. EMV technology integration is an area of interest as I continue to educate myself on evolving trends in terminal solutions for transaction management. Architecting effective strategies in product development is a continuous process that fosters engagement with Designers and other stakeholders, ensuring alignment with the Voice Of The Customer. Presentation of project updates and findings to management is a routine practice, enhancing Stakeholder Management and Team Performance. Sprint Planning is effectively conducted to ensure that deliverables are met on schedule. In retrospects of past projects, I have documented Lessons Learned to enhance future project success. Education

Case Western Reserve University Cleveland, OH 05/2025 Master of Science, Computer Science

Relevant Coursework: Data Mining, Database Systems, Analysis of Algorithms Swami Vivekananda Institute of Science & Technology India 08/2019 Bachelor of Technology, Specialization: Electronics & Communications Engineering

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