Sales Representative Communications Specialist

Todd D. Bailey

*** *. ******* ***. *******, California 412-***-**** *.*.********@*****.***

Accomplished Communications Specialist/Manager with a 10-year track record in broadcasting, public relations, and content development. Renowned for leading teams to create compelling narratives across diverse media platforms. A strategic thinker and innovator, adept at engaging audiences and advancing organizational objectives. Seeking a role in a dynamic organization where I can contribute to impactful communication strategies and drive continuous growth. EDUCATION

—

Executive MBA

Colorado Technical

University

B.A. Political Science

California University of

Pennsylvania California, PA

KEY SKILLS

—

Strategic Communication

Planning

Team Leadership & Project

Management

Media Relations &

Journalism

Content Development &

Storytelling

Digital Content Creation &

Management

Market Research &

Competitive Analysis

Brand Identity & Marketing

TECHNICAL SKILLS

—

Broadcast Software

Expertise

Copyediting &

Proofreading

Voice-Over Production

Microsoft Office Suite &

Adobe InDesign

EXPERIENCE

Sales Representative - Cutco / Vector Marketing - (2025-Present)

● Developed strong sales and negotiation skills, consistently exceeding weekly and monthly sales goals.

● Built and maintained relationships with clients, providing excellent customer service and follow-ups.

● Managed self-directed marketing efforts, generating leads and referrals through networking.

Sales Representative – Ace Industrial Tools and Supply - (2025)

● Provided exceptional customer support via phone and email, assisting customers with orders, sales, product inquiries, and issue resolution.

● Handled a high volume of inbound and outbound calls while maintaining a positive and professional demeanor.

● Maintained detailed customer records and updated CRM systems to track interactions and service history.

Health Concierge - Aetna Medicare Advantage/Traditional - (2020 - 2024)

● Research and resolve complex member inquiries, demonstrating a high level of expertise in health policy and insurance guidelines.

● Played a key role in managing Covid-19 related concerns, providing timely and accurate information to members, contributing to enhanced customer satisfaction and trust.

● Consistently meets and/or exceeds performance metrics through efficient handling of inquiries and attention to detail.

Photographer/Producer/Fill-in Assignment Manager - WCTV-TV - (2019 - 2020)

● Headed multimedia coverage for major trials like the Dan Markel Murder Trial, collaborating with major networks like ABC News and NBC News.

● Demonstrated versatility in writing, shooting, and editing news content, resulting in significantly improving the quality and variety of newscasts.

● Assisted in digital content strategy for web and social media, leading to increased audience engagement.

Communication Consultant - Langston Communication Group - (2014-2019)

● Provided specialized marketing and administrative solutions to the CEO, improving client engagement and service quality.

● Developed and executed email marketing and social media strategies, resulting in enhanced brand awareness and lead generation for clients.

● Crafted executive messages and presentations, elevating the public speaking and media presence of clients.

PROFESSIONAL

AFFILITATIONS

—

National Association of

Black Journalist

Dale Carnegie Certificate

The National Society of

Leadership and Success

Alumni of The Washington

Center

Copywriter/Media Liaison - FBMC, Benefits Management Inc. - (2015 -2019)

● Produced compelling copy for various mediums and voice-over content, contributing to a cohesive and engaging brand narrative.

● Developed brand identity, establishing a distinctive graphic style and tone, which increased brand recognition and consistency.

● Implemented strategic communication and information programs, enhancing overall corporate communication effectiveness.

SUPPLEMENTAL

TV News Reporter / Producer, The Florida Channel (2014)

● Covered news for over 40 Florida state agencies, demonstrating adaptability and depth in reporting.

● Conducted field reporting across 67 counties, showcasing exceptional geographical and subject matter versatility.

MMJ/General Assignment Reporter/Content Manager, WTXL-TV (2013)

● Managed newsroom operations, including reporter and photographer assignments, ensuring high-quality content across platforms.

● Engaged in field reporting, writing, shooting, and editing, exemplifying a multifaceted skill set in news production.

MMJ/General Assignment Reporter, WFXL-TV (2011-2012)

● Edited and produced a high volume of stories and news segments, enhancing the station’s news output and quality.

● Actively participated in community events and built a network of news contacts, strengthening community relations.

Assignment Desk Editor/Announcer, KMPH-TV (2011)

● Prepared guests for interviews and managed social media alerts, contributing to efficient and dynamic news operations.

● Served as a voice-over announcer for the Jerry Lewis Labor Day MDA telethon, demonstrating versatility and public engagement skills. FREELANCE

Freelance Voiceover Artist

● Provide voiceover services for a diverse range of projects, including commercials, documentaries, corporate videos, and e-learning modules.

● Co-create with various clients to understand their vision and deliver voiceovers that effectively conveyed the desired tone and message.

● Utilize a home studio setup to produce high-quality audio, ensuring timely and efficient project completion.

● Adapt voice style and tone to suit different audiences and purposes, from formal and informational to engaging and persuasive.

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