Customer Service Rep
Resume:
Serina Collins
Customer Service /Hospitality Position that will allow me to apply my skills while fostering Professional growth and based on job performance
New Orleans, LA 70125
***************@*****.***
Professional Summary
Outstanding customer service skills
Excellent verbal and written communication skills
Exceptional organization skills
Proficient reading and math skills
Typing skills
Able to work well independently or as a member of a team on group projects Able to perform well with little to no supervision Authorized to work in the US for any employer
Work Experience
Housekeeper
The Natchez-New Orleans, LA
May 2023 to Present
Packer
ZATARAINS-Gretna, LA
Front Desk Gallery Host
Hyatt Place Convention center hotel-New Orleans, LA May 2020 to February 2022
ANSWER OFFICE PHONES, ROUTE RESERVATIONS,ASSISTING GUEST WITH ROOM SERVICES etc. CUSTOMER SERVICE.
Teacher Assistant/Substitute Teacher
It Takes A Village Academy-New Orleans, LA
August 2017 to August 2021
Burger King Crew Member
GPS Hospitality-New Orleans, LA
February 2017 to April 2018
Cashier,Food Preparation, Money handling,Cusrtomer Service. House Cleaner
Shawdow lake management-New Orleans, LA
September 2015 to January 2016
Cleaning condo/apartment before move in was due,wiping out refrigerators,bathrooms,cleaning carpet reporting infested carpet,or any broken equipment etc. Cashier/Sales Associate
Walmart-Kenner, LA
January 2014 to October 2015
Housekeeper
The Service Companies-New Orleans, LA
April 2014 to February 2015
Greet every guest with a smile and friendly hello even when busy Heck rooms to verify vacancies post check out
Inspect rooms for damage and alert maintenance orders to fix non working equipment or address damage Back Waiter
Palace cafe-New Orleans, LA
Food Runner/Busser
Chuck E. Cheese-Kenner, LA
Cashier/Cook
Checkers Drive In Restaurants-New Orleans, LA
Program Assistant Intern
Central city renaissance alliance-New Orleans, LA
Cashier and Cook
Wendy's (Saren Restaurants, Inc.)-Metairie, LA
Cashier/Stock Clerk
Jerrys Grocery-New Orleans, LA
Education
High school diploma in High school curriculum
L.e.Rabouin career magnet high school-New Orleans, LA August 2006 to May 2009
High school or equivalent
Skills
• Microsoft Excel
• Clean
• Organizational skills
• Time management
• Laundry
• Multitasking
• Experienced Excellent customer service skills (7 years)
• Clerical experience
• Early childhood education
• Childcare
• Cleaning Experience
• Technical literacy
• Busser
• Communication skills
• Classroom Management
• Experience with children
• Host/Hostess
• Problem solving ability
• Experienced
• Writing skills
• Attention to detail (3 years)
Certifications and Licenses
Certified Hospitality culinary catering kitchen culinary kills and managment Present
Driver's License
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