Customer Service Office Administration

**** *** **** **, ******, TX ***** 469-***-**** *****@************.***

Gabriela Silva

PROFILE

Detail-oriented and versatile professional with a strong background in event coordination, design and sales support, and office administration. Over the years, I’ve gained valuable experience in various roles, developing a unique skill set that combines organizational expertise, customer service, and multitasking abilities. I am adept at managing high-pressure situations, overseeing event logistics, coordinating with cross-functional teams, and supporting both internal and external clients. I have proven ability to manage multiple projects simultaneously, while maintaining a focus on delivering exceptional service and ensuring seamless operations. KEY SKILLS

● Event Planning & Coordination

● Sales & Event Support

● Office Administration & Clerical Support

● Project Management & Team Collaboration

● Customer Service & Client Relations

● Time Management & Multitasking

EXPERIENCE

CATHOLIC PRO-LIFE COMMUNITY - Event Coordinator - MAY 2023 - PRESENT

● Managed Budgets

Strategically

● Coordinated and Led

Events and Projects

● Negotiated Contracts

● Led Event Teams

● Built Strong Relationships

with Vendors, Volunteers

and Contributors

● Met Deadlines Consistently

● Aided Financial Planning

● Handled Budgets Efficiently

DR. DELPHINIUM DESIGNS & EVENTS - Designer Assistant, Corporate Sales + Events Assistant - 2022 - 2023

● Generated Sales

● Supported Sales Projects

● Closed Sales Orders

● Managed Production Hand-

off

● Supervised Installations

● Handled Project

Administration

● Assisted Designers

DALLAS ARBORETUM - Special Events Facilitator - 2020 - 2022 2938 Bay Oaks Dr, Dallas, TX 75229 469-***-**** *****@************.***

● Managed Event Set-ups

and Tear-downs

● Understood Client

Expectations

● Ensured Event Quality

● Directed Security Measures

● Handled Incidents

● Maintained Event Records

● Guided Event Teams

● Managed Special Projects like

2022 Bridal Open House, 2022

Food and Wine Festival

INDEPENDENT WORK - Personal Virtual Assistant - 2020 - 2021

● Assisted Event Planners

and Creatives

● General Administration

● Email and Social Media

Management

● Calendar Management

● Website and Blog

Maintenance

● Organized Meetings and

Travel

● Task Management

DALLAS ISD - Elementary Teacher Assistant, Front Office Receptionist and Substitute - 2020 - 2021

● Support Lead Teacher in

Managing Classroom

● Assist with Lesson Delivery

● Manage and Organize

Classroom Materials

● Support Classroom

Management

● Provide Individualized

Attention

● Monitor Student Progress

● Support Special Needs

Students

● Grading and Record-

Keeping

● Communicate with Parents

● Collaborate with Teacher

● Supervise Students

● Greet Visitors

● Handle Sign-In Procedures

and Maintain School

Security

● Answer Phones, Email

Correspondence

● Provide School Information

● Attendance Records

● Student and Parent Support

● Manage School Supplies

● Scheduling and Calendar

Management

● Administrative and Clerical

Tasks

● Support School

Administration

EDUCATION

University of North Texas - Hospitality and Tourism Management UNIVERSITY OF NORTH TEXAS BACHELORS OF SCIENCE - FALL 2019

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