Customer Service Accounts Payable

CURRICULUM VITAE

PERSONAL INFORMATION

NAME: Verónica Vergara

ADDRESS: Av. Brasil 2731 apto. 201

E-MAIL: *.************@*****.***

MOBILE PHONE: 099170685

PROFILE

Strong communication and interpersonal skills.

Proactive, team player, result oriented and attention to details.

Excellent customer service attitude.

I have proven experience working in sales and customer service.

PROFESSIONAL BACKGROUND

RICOH USA

From March 2021 to present

Customer Service Representative

Responsible for facilitating and streamline the supply of computer inputs to customers.

Assistance to Technical Department by giving computer support to technicians.

ALORICA

From July 2017 to November 2020

Customer Service Analyst

Customer service to Amazon clients in USA, taking care of all kind of claims and solving them. Also responsible for defining whether accept or decline money refund based on kind of claim.

M3K

From March 2015 to June 2017

Sales Account

In charge of online and phone sales. I also had the responsibility of market development looking for prospect clients in other departments beside Montevideo

ABENGOA – SIMOSA IT

From March 2012 to January 2015

Accounts Payable Analyst

Responsible for accounts payable in SIMOSA IT USA but working from Uruguay. In charge of create suppliers’ invoices in SAP and create payments proposal to be approved for financial department.

MO y PC Collections Uruguay

From April 2011 to February 2012

Collections Analyst

Responsible for phone collections for Claro. My work consisted in call all clients with overdue payments looking for collect the debts.

EDUCATION

Marketing Analyst – Universidad de la Empresa

Digital Marketing - E-Business Analyst – Universidad de la Empresa

Graphic Design – Instituto BIOS

LANGUAGES

English – Advanced

Portuguese – Basic

Operations Assistant

Orangeloops

We are seeking to take on an Operation Assistant who can help us take our team's capabilities to the next level.

You will provide support for different areas of the organization focusing on the Operation Department.

This is a full-time position and requires 4 days a week working from our offices and 1 day from home.

You’ll be responsible for:

Coordination and monitoring meetings

Assists in keeping records of the meetings, follow-up, response to queries, and preparation of documentation and reports

Responsible for preparing, sending, and monitoring customer satisfaction surveys.

Some requirements:

Two years of experience in similar roles

English skills, both oral and written

Office package with a high Excel expertise level

Administrative and service-minded profile

Strong organizational skills

Attention to detail and excellent communication skills (both oral and written)

Being motivated by the software industry

Proactivity and multidiscipline are a plus

Benefits:

Flexible hours

English classes

Wellness program

Lunch (3 days a week)

Massages & more

Contact this candidate