Case Management Access Control

Rich Guerrero Jr.

* ********** ***** / ******, ******** 81005

Cell Phone Contact #: 1-719-***-****

E-mail: ************@*****.***

Summary

My Objective is to obtain a Full-Time Administrative Duty Officer or Leadership position within the Correctional Safety Department or a Community Re-entry Facility Director’s role. I have a broad perspective of what it takes to be an effective and efficient leader through the management of staff, inmates, detainees, and residents. I am committed to protecting the people in the community in which I serve, and the infrastructure of high-risk environments. Security mitigation, has been instrumental in fostering a culture of accountability, preparedness, and operational excellence. I am committed to the Implementation and follow through of continued quality improvement (CQI), the mission of the company, and the discussion of leadership opportunities. My expertise lies in Case management, risk assessment, crisis management, and emergency response planning, which allows me to proactively identify threats and implement strategic solutions that enhances operational security. I have a proven track record as a Servant & Transformational Leader that can utilize video surveillance systems, access control measures to safeguard personnel, facilities, and assets. Effectively managing multi-million-dollar budgets, ensuring cost-efficient resource allocation while maintaining the highest standards of safety and compliance. Throughout my career, I have successfully collaborated with government agencies, overseen investigations, and executed security policies that drive long-term risk reduction. My ability to lead high-performance teams and implement forward-thinking strategies has resulted in measurable improvements in safety, efficiency, and regulatory adherence according to the American Correctional Association (ACA), State, Bureau of Prisons (BOP), Colorado Community Corrections (CDCJ), Texas Department of Criminal Justice (TDCJ)

- (Re-entry & TC), and Federal standards (USMS).

Education

New Mexico Highlands University, Las Vegas, NM

August 1988 -1991 Bachelor of Arts -

Major: Human Performance & Sport / Minors: Political Science & History 2 Years – Varsity Baseball / Hon. Mention RMAC All-American and 1 year Graduate Asst. Otero Junior College, La Junta, CO

August 1986 –May 1988 General AA Studies – Liberal Arts 2 Years - Varsity Baseball / All-Region IX – Empire Conference (1988) Pueblo Centennial High School, Pueblo, Colorado

August 1982 – May 1986 College Prep / High School Diploma 9 Year Letterman – Football (3), Basketball (2) & Baseball (4) Work Experience

October 16, 2024 – April 28, 2025

CoreCivic / CLEAR Leadership & Management Training Participant / Cohort 2 Facility Support Center (FSC) Corporate Office * 5501 Virginia Way, Suite 110 Brentwood, TN 37027 CLEAR is a two-year Accelerated Rotational Master Key Leadership Program that is aimed at providing In- Depth experiences, that includes on-going mentorships and targeted training across a wide range of business areas within CoreCivic. I was one of three chosen out of over a hundred CoreCivic applicants. The CLEAR brand identifies and stands for CoreCivic Leadership Experiences and Rotations. The program is designed for the CoreCivic Safety Department Head level roles or positions (ADO - Administrative Duty Officer), as well as a few identified Community roles. I had the opportunity to work alongside some good Rotation Managers in nine

(9) different facets of the company (Medical, Quality Assurance, Security I, Security II, Food Service, Business/Finance, Community Re-Entry, Unit Management, and Human Resources) traveling to On-site locations within CoreCivic.

June 06, 2017 - October 13, 2023

Case Manager I, Case Manager II, and Case Manager Supervisor Crowley County Correctional Facility * 6564 Hwy. 96, Olney Springs, Colorado 81062 As the Case Manager Supervisor, I was responsible for supervising 18 Case Manager I employees and monitored the counseling services for inmates/residents and their families, in which I served. It was my job to assist in the development, implementation, coordination, monitoring and evaluation of the facility Case Management and Counseling Services on an on-going basis. I Supervised subordinate case managers and counseled staff on the performance of their duties and evaluated as prescribed by the facility and corporate policy. I made recommendations to other supervisors concerning personnel matters such as employment, retention, promotion, and merit increases; counseling and disciplining employees who violated corporate and facility policies. I performed with a very high degree of independence and professional administrative skills using sound independent judgment, meeting responsibilities, and performing the duties of the position; setting programmatic goals, ensuring court-ordered conditions were met, and the re-establishment of his/her family and community ties as required. I also ensured that all contractual deadlines were met, and consistently evaluated the offender’s monitoring and documentation in accordance with the CoreCivic, CDOC, ACA and PREA standards. I pride myself on providing Exceptional Customer Service that complies with Core Civic policies and procedures as well as the state of Colorado Department of Corrections. As a Department Head, I also participated in the recruiting, hiring, orienting, training and mentoring of assigned Case Management staff, as well as cooperating and coordinating with the Facility Training Manager for the delivery of required annual staff training programs.

June 1997 to February 07, 2017

Pueblo Distributing * Standard Sales Company, L.P. * Colorado Eagle - Pueblo, Colorado 81005 I served in many roles during my twenty years at Budweiser. My last position was the Director of Corporate Social Responsibility. I was also the Master TiPS Alcohol Awareness Trainer # 57275 for Responsible Serving

& Selling of Alcohol, the Corporate Liaison for Southern, Southeastern (Colorado state line) and Southwestern Colorado (Durango), implementing the Corporate Social Responsibility message of Responsible Drinking, Economic Impact and Serving the Community Outreach practices of Anheuser-Busch. I was also responsible for setting up our participation in many Fountain Creek Watershed Community Clean-ups, Responsible Drinking events & community-based alcohol responsibility and underage drinking prevention programs at Colorado State University. I also worked as the Office Manager, where I entered the Daily End of Day Route Ledger balancing, Accounts Receivable and Front Office Walk-In B2B Sales. I was the Inventory Control Manager, Sales Forecaster, Brand Manager for Monster Energy & Icelandic Water, Anheuser-Busch Shelf-Set Designer, Pueblo Off-Premise Salesman (Southside), Pueblo Bulk Delivery Supervisor & Trainer, and Canon City - Florence - Penrose Route Supervisor and On & Off-Premise Driver, and Graphic Design Assistant. Certifications & Skills

Austin Transitional Center - Austin, TX

*TDCJ and CoreCivic Non-Violent Crisis Intervention Techniques, Cultural Competency, Therapeutic Community and PREA Unit Based Training. West Tennessee Detention Facility (WTDF) - Mason, TN

* Incident Command System (ICS) and Exercise Design Instructor Certification – August 2024 CoreCivic Career Recruitment & Training Center – Casa Grande, AZ

* USMS Sergeants Leadership Training Academy II Graduate – July 2024 Lake City Correctional Facility (LCCF) - Lake City, Florida

*Florida Department of Corrections Youth Offender Training (40Hrs.)

*CPR Date Received: May 31, 2024 / Lake City Fire Department Central Arizona Florence Correctional Complex (CAFCC) - Florence, AZ

*USMS Sergeants Leadership Training Academy I Graduate – April 2024 Crowley County Correctional Facility (CCCF) - Olney Springs, CO

*The Carey Group - Evidence-Based Training & Consulting Certification

*Motivational Interviewing

Colorado Department of Corrections (CDOC) Headquarters - Colorado Springs, CO

*Integrated Case Management Certification Training – June 2017

*ORAS (Ohio Risk Assessment System) Risk Assessment & Case Planning - July 2017

*ICOTS (Interstate Compact Offender Tracking System) On Demand Training - July 2017 Skills

Administrative Skills, B2B Sales, Case Planning, Change Management, Counseling Services, Communication, Community Outreach, Conflict Resolution, Continuous Learning, Crisis Intervention Techniques, Customer Service, Financial Knowledge, Incident Command (Emergency Response), Innovation, Integrated Case Management, Leadership, Mentorship, Motivational Interviewing, Problem Solving, Public Speaking, Regulatory Knowledge, Risk Assessment, Team Building, Teamwork, and Training and Development. Community Involvement & Special Interests

I am all about My Community in which I live and have been involved in many events and programs. I was the Founder and President of The Southern Colorado Kidney Foundation from 2005 - 2009, Our Family Business - Awards by Trophy City, is a Team Sponsor and My Wife, Lori Guerrero and I have been a Player Billet Home for the Pueblo Bulls Junior Hockey Team (Since 2019), we have been a contributor of the Traumatic Brain Injury (TBI) Support Group, Alzheimer’s Association, and Pueblo Youth Hockey Association.

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