Account Manager Sales Executive
Resume:
James A. Grossman
Sales Executive
*************@*****.***
Delray Beach, FL 33446
Successful publishing Sales Executive, with extensive experience supplying eBooks, electronic databases, video journals, regulatory publications, newsletters, and news media, to the college and university academic library markets, as well as the medical, corporate, and government library markets, across the US and Canada. Personable, diligent, and creative. EXPERIENCE
eBooks & Digital Content Account Manager November 2021 - Present Business Expert Press and IG Publishing, Boca Raton, FL January 2019 - January 2020
• Work with current and new Business Expert Press customers, renewing, up selling, and acquiring new business, including perpetual and annual subscription access.
• Supply FA Davis medical content to new academic hospital accounts.
• Work closely with management, sales staff, as well as the marketing team, to create an over- all plan, to increase sales across the US and Canada.
• Conduct successful virtual and in person meetings with college and university prospects, across the US and Canada.
Director of Sales for North America January 2020 to November 2021 IGI Global, Hershey, PA
• Supplied eBooks and journals scientific, technical, medical (STM) electronic content to the higher education library market, throughout the US and Canada.
• Worked with current and potential IGI Global customers, up selling, and acquiring new business, including perpetual and annual subscription offerings.
• Represented IGI Global at conferences, including the Charleston conference and the ER&L conference, in Austin Texas.
• Presented IGI Global content onsite to colleges and universities. Sales Manager, Florida U.S. March 2018 to January 2020 Trademark Soundproofing, Boca Raton, FL
• Supplied soundproofing consultation, design, and materials, for builders, hotel properties and hotel management companies.
• Attended industry events and association meetings, to set up and build relationships with new prospects and customers.
eBooks and Digital Content Sales Account Manager April 2002 to March 2018 Taylor & Francis Group, Boca Raton, FL
• Successfully promoted, sold, and provided customer support for scientific, technical, medical
(STM), and humanities and social sciences (HSS) electronic content for the corporate, government, Medical, college, and university library markets, throughout the US and Canada.
• Developed winning lead generation strategies using market intelligence, creative sales initiatives, and targeted phone and email communications.
• Conducted in person and online product demonstrations and training.
• Prepared winning proposals for library, government, and academic markets, obtaining substantial new business for the Taylor & Francis Group's eBooks and Digital Content Sales Department.
• Increased revenue throughout the US and Canada by establishing new accounts and expanding existing accounts for eBook platforms and databases including CRC Press eBooks and Chemical databases as well as Taylor & Francis eBooks and Routledge eBooks and databases.
• Partnered with content aggregators and subscription agents to provide customers with efficient and cost-effective eBook and electronic database purchasing and delivery options.
• Collaborated with academic librarians, corporate research and development personnel, government library information managers, and knowledge providers, ensuring maximum benefits for all end-users.
• Enthusiastically represent the Taylor & Francis Group at conferences, trade shows, and conventions.
• Managed existing accounts by providing on-going customer service, issue resolution, subscription renewal, and new products and trials to maximize satisfaction and customer retention.
• Recognized for outstanding effort and contribution to the electronic content sales department.
Early Experience
Circulation Account Manager USA Today, Boston, MA
Manager New Business Accounts Cellular One, Boston, MA EDUCATION AND PROFESSIONAL DEVELOPMENT
• Bachelor of Arts, Ithaca College, Ithaca, NY
• Haifa University Overseas program, Haifa Israel
• Corporate and Promotional Communication Certificate, University of Massachusetts, Boston, MA
• Management and Innovation Certificate, Bentley University, Waltham, MA ADDITIONAL SKILLS
• Strong organizational and project management skills
• Excellent written and verbal skills.
• Strong presentation skills
• Initiative-taker with the ability to work independently
• Proficient with Word, PowerPoint, and CRM software
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