Supply Chain Logistics Operations
Resume:
Lynn Cooper
*************@*****.***
Leander, TX 78641
Senior Operations Partner – LCL
Maersk – HOU/Remote
December 2021 - Current
Ensured the operation provided premium levels of services to the dedicated customers, initially assigned to the Whirlpool account for dispatching and tracking.
Ensured effective planning of dispatch routes for efficient resource utilization.
Summited recommendations for development of, and compliance with, transportation policies, procedures, and programs.
Conducted continuous analyses of vehicle and driver assignments and analyzed scheduling for possible consolidation, reviews, and revisions to increase efficiency and to lower costs.
Custom Logistics Manager - ACME Brick & Stone
Ryder Transportation - Houston, TX
November 2020 to May 2021
Carried out supervisory responsibilities in accordance with the company’s policies and applicable laws which includes interviewing, hiring, and training employees,
Planning, assigning, directing work, appraising performance, rewarding and disciplining employees. addressing complaints and resolving problems.
Ensured the operation provided premium levels of services to the dedicated customers.
Ensured effective planning of dispatch routes for efficient resource utilization.
Summited recommendations for development of, and compliance with, transportation policies, procedures, and programs.
Conducted continuous analyses of vehicle and driver assignments and analyzed scheduling for possible consolidation, reviews and revisions to increase efficiency and to lower costs.
Ensured all employees are properly trained and understood the job assignments including hardware and/or software.
Ensured all employees adhered, and were held accountable, in accordance to polices.
Facilitated a healthy, professional, and positive atmosphere for all employees.
Custom Load Planner
Ryder Transportation - Houston, TX
October 2016 to November 2020
Perform lead and backup dispatch responsibilities.
Negotiate with vendors to provide best rates for Box Truck (LTL and TL), Flat Bed, Heavy Haul, Over-dimensional, and hot shot services within their scope of responsibility.
Notify clients well in advance of potential late deliveries (both the shipper and the receiver)
Maintain and assign nightly on-call and weekend coverage to drivers to ensure we have enough coverage to meet client needs.
Manage the dispatchers for accuracy, client satisfaction, on-time results, and adherence to company policies.
Strategically addresses individual carrier issues directly to troubleshoot, find alternatives, and implement fixes to prevent future failures of a similar nature.
Lead the development of Standard Operation Procedures (SOP’s) and training materials for Dispatch. Also identify where these needs exist.
Ensure routing guides are up to date with optimal choice vendors based on service and costs via data analysis and cross-functional teamwork.
Collects Data for the Monthly Hotshot log
Special Projects – other duties projects as assigned by management.
Material Follow-Up Coordinator - GM
RYDER TRANSPORTATION - Fort Wayne, IN
May 2012 to August 2014
Scheduled and oversaw multiple truckloads to GM assembly plant, to ensure assembly would continue flawlessly 24/7.
Developed cost savings initiatives including pooling, consolidation, and
supply chain network.
Participated in all new system integration startups /support implementation of continuous system improvements.
Met deadlines with a sense of urgency, using time management and
prioritizing task.
Material Follow-up Coordinator
Ryder Transportation - Roanoke, IN
May 2012 to August 2014
Scheduled and oversaw multiple truckloads to GM assembly plant, to ensure assembly would continue flawlessly 24/7.
Developed cost savings initiatives including pooling, consolidation, and supply chain network.
Maximized truck fills and accurately calculating the costs of all transportation.
Participated in all new system integration startups /support implementation of continuous system.
improvements.
Met deadlines with a sense of urgency, using time management and prioritizing task.
Ocean Pricing Analyst
UPS Supply Chain Solutions
August 2006 to May 2011
Inbound Customer Service Agent.
Audit of inbound and outbound Dallas and Houston shipments.
Assisted in realigning Inbound department.
Assigned to single person pricing desk for all inbound and outbound shipments.
Worked on out-of-gauge, break-bulk, and permit shipments.
Completed UPS M.A.P.P.s program – Management Assessorial Projects Program, which immediately qualified me for a specialist, assistant, supervisor, or management position within UPS Supply Chain Solutions.
SKILS:
Operations
Customer Service
Supply Chain
Contract/CM
Auditing & Billing
3PL
Team Building Microsoft Office/Excel
SAP
Carrier Point
AS400/Highway Master
PTCOA
FMCA Tariff Regulations
Logistics
Team Management
Transportation Management
Microsoft Office
Microsoft Word
Microsoft Outlook
SAP
Problem-solving
Flexibility
Reliability
JD Edwards
Process Improvement
Software Troubleshooting
Computer Networking
Procurement
Oracle
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