Information Technology It Systems
Resume:
SCOTT P. RUZICKA
Chapin, SC. 29036
******@*******.***
SUMMARY
Hands-on technical leader with over 35 years of experience of which 21 years were also in Management in the Information Technology field. Expert knowledge with Directing a team to be highly successful while being customer, cost and time conscious. Leading while expecting & managing changes in addition to analyzing risks while adhering to company goals at budget and on time. EXPERIENCE
Director of Information Technology, Environmental Systems Design, Inc.
(now Stantec Inc.) 2023 – March 2025
Managed all IT staff and resources, ensuring smooth operations across all departments.
Create, reviewed and approved invoices, maintaining strict budget adherence.
Mentored and educated staff to develop skills and foster a collaborative, high-performing team.
Communicated with Leadership to present technology strategies and trusted to act to reach goals.
Trusted Director who leads with hands-on, technical focus to reach company goals.
Managed inventory of assets to track depreciation and worked to have the best resources in budget.
IT Systems Manager, Environmental Systems Design, Inc. 2015 – 2023
Managed IT systems and security operations, ensuring optimal performance across all platforms.
Developed long term IT strategies and technical direction. Coached staff and encouraged outside technical education to have staff prepared for new technologies. Encouraged team communication and collaboration to develop and successfully execute on corporate goals.
Proactively built environment to allow users to immediately work from home at the onset of the COVID virus resulting in work flow continuity.
Incorporated best practices so the team completed assigned projects and maintenance goals using EPLC, Solution Delivery and proper compliance procedures.
Uncovered unusual activity on filers during off hours. Jumped in to stop unauthorized activities initially saving the company a minimum of $50,000 plus quickly and successfully recovered all potentially corrupted data.
Worked with senior management to develop and meet long term company growth exceeding industry standards and utilizing best practices.
Designed new headquarter location environment and successfully handled the move to the new corporation location.
Negotiated with vendors and managed the selection of hardware and software to deliver the best business solutions. Successfully integrated new hardware and software into the new corporate headquarters.
Tier III help desk problem resolver.
Increased team morale which resulted in better production.
Multi-tasked across IT operations for continued success.
Understood and delivered on priorities set by senior management
Administered Microsoft 365 Tenant, Microsoft EA contracts, and Microsoft True-Up processes.
Led the upgrade of ESD's IT systems during office relocation, including: o Transition to Hyper-V hosting 96 virtual servers. o Implementing NVIDIA A16 GPU-based RDS systems with NetApp storage solutions.
Managed Mitel phone systems and IT infrastructure, delivering high availability and performance. Owner/Consultant, Back to Business Computers LLC 2009 – 2015
Established new business relationships to foster independent consulting company to success by becoming each client’s trusted advisor for all computer technology.
Provided IT consulting services, including system integration and cloud migrations.
Prepared IT plans for customers to meet their priorities and executed on those agreed upon plans.
Collaborated with customers to manage product delivery within budget and timeline.
Implemented WSUS for streamlined Microsoft updates and SCCM for application distribution and management.
Spearheaded the migration of Exchange to Office 365 and data migration from NAS to Nasuni cloud storage.
Consulted for Environmental Systems Design, Inc. resulting in a full time, hands-on, management position.
Technical Operations Analyst – Corporate Technology Services (North America & Europe), JP Morgan Chase & Co / Bank One Corporation 1993 – 2009
Led software and hardware troubleshooting for global data centers, resolving high-priority issues.
Managed business continuity and disaster recovery planning, ensuring minimal downtime during critical events.
75% reduction in server outage times through metrics analysis and vendor collaboration.
Worked successfully in regulated banking market. AVP, LAN Engineer II – Enterprise Desktop Services
Led a team supporting 120 branch locations, including server installation, upgrades, and proactive monitoring.
Implemented server platforms and Arcserve backups, ensuring secure data storage and disaster recovery.
LAN/Network Admin Lead – Enterprise Desktop Services
Provided Tier 3 support for LAN/WAN, troubleshooting Cisco routers, network switches, and authentication systems.
Implemented DHCP, DNS, and routing for branch locations, improving network efficiency and uptime.
SKILLS
IT Management & Leadership:
IT Infrastructure Management Staff Leadership Project Management Budgeting & Cost Control Vendor Negotiations Staff Development Deductive Reasoning Financial Management Performance Management Quality Control & Quality Assurance Relationship Management Plan Management Systems Design Testing and User Development Time Management Vendor Management Long Term Strategic Partnership Development with Other Departments Research Industry Trends Technical Direction Continued Management of Performance Inventory Management Training Procurement Asset Management Teamwork Communication Technical Expertise:
Systems & Servers: Hyper-V, VMware, NetApp, NVIDIA GPUs, Nasuni, Mitel, Microsoft 365, Exchange, SCCM, WSUS, NAS, Genetec, Active Directory, LDAP, LDAP, CIFS/SMB/NFS
Networking & Security: Cisco, LAN/WAN, DHCP, DNS, VPN, Firewalls, Security Protocols
Backup & Disaster Recovery: Arcserve, Symantec, Backup Solutions
Operating Systems: Windows Server, Windows 10-11 PROFESSIONAL ORGANIZATIONS:
Benevolent and Protective Order of the Elks, Lodge 296
Moose Fraternity, Lodge 2491
Ancient Free and Accepted Masons
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