Data Management Client Support

Robyn Davis

***********@*****.*** 313-***-**** Detroit, MI

SUMMARY

Detail-oriented professional with 12 years of experience in financial operations and document analysis, seeking a Reconciliation Analyst role. Proven track record in reconciling complex transactions and discrepancies, mentoring new staff in fee reconciliation. Proficient in data management, document processing, and financial statement preparation. WORK EXPERIENCE

FIS Global Remote

Securities Operations Associate II Jul 2022 - Present

• Provide critical client support by offering essential data from client statements for informed decision-making.

• Collaborate with Outside Investment Money Managers to guarantee accurate trade processing for Trust Clients.

• Manage the processing of complex derivative transactions, ensuring accurate account settlements with brokerage entities.

• Conduct comprehensive evaluations and compile transaction data to confirm the accurate completion of Trust Client activities, resolving discrepancies within Support Services Systems and Accounts. The Fox Theater Detroit, MI

Usher Feb 2020 - Present

• Provide exceptional guest assistance, ensuring patrons are promptly guided to their seats and any inquiries or requirements are addressed with courtesy and efficiency.

• Respond to seating area incidents, efficiently coordinating with appropriate personnel for rapid resolution.

• Maintain a safe and orderly environment by diligently monitoring the seating area for cleanliness and proper seating arrangements.

UWM Pontiac, MI

Reconciliation Specialist Jun 2019 - Jul 2022

• Analyzed and reconciled discrepancies between closing disclosures, ensuring accuracy in financial settlements.

• Processed and issued refund checks for overpayment of recording fees, maintaining fiscal responsibility.

• Guided and trained three new team members in fee reconciliation procedures, promoting team efficiency and knowledge sharing.

Quicken Loans Detroit, MI

Executive Document Analyst Jan 2012 - Jun 2019

• Managed comprehensive data management duties, ensuring accurate processing and organization of critical documents.

• Conducted thorough analysis and implementation of document change requests to maintain up-to-date and compliant records.

• Prepared and issued financial statements, including bills and invoices, and performed bank transaction reconciliations in line with established protocols. EDUCATION

Baker College

Associate of Business Management, Business Management Allen Park, MI

Jun 2009

CERTIFICATIONS

May 2021

Diversity, Equity and Inclusion in the Workplace Certificate, University of South Florida – Muma College of Business

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