Human Resources Generalist
Resume:
January **** - May
Seneca
Robertson
Experienced Human Resources Generalist with a strong track record in managing diverse HR functions and providing on-site expertise. Skilled in supporting cross-functional teams and implementing best practices within the HR department. Known for championing HR initiatives, administering policies, and serving as a valuable resource for policy interpretation and implementation. WORK HISTORY
Human Resources Generalist
WAI Global, Southaven, MS
Memphis, TN 38115
******.***********@*****.***
Liaised with HR and payroll to coordinate and manage employee leaves of absence.
Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Coached managers through employee engagement,
documentation, discipline and performance improvement plans.
Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
Conducted confidential investigations of discrimination, harassment and workplace violence.
Processed unemployment claims and acted as company representative at unemployment hearings.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Met with staff to resolve difficult situations related to performance and conflict management.
Explained and administered medical insurance, disability and flexible spending accounts.
Monitored employee attendance and performance,
addressing issues in accordance with company policies and procedures.
Developed and monitored employee recognition
programs.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate
recommendations.
SKILLS
Dispute resolution
Performance management
Employee recruitment
Staff orientation
Organizational development
Recruitment
Employee onboarding
Diversity programs
Employee file management
Labor relations
Employee programs
Workers' compensation
Team collaboration
Off-boarding
Talent management
UKG HRIS tools
EDUCATION
Masters of Science in Human
Resources
Western Governors University, Millcreek, UT
May 2025
January 2020 - January
2022
January 2019 - January
2020
Lead Talent Acquisition and Onboarding
Specialist
Memphis Goodwill, Memphis, TN
Admissions Officer
Strayer University, Memphis, TN
REFERENCES
Upon Request
Worked closely with new hires, answering questions and addressing various concerns during onboarding process. Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes. Completed required criminal, credit, or drug tests for new hires.
Collaborated with managers to identify and address employee relations issues.
Administered employee benefits programs and assisted with open enrollment.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate
recommendations.
Collaborated with admissions team to determine optimal processes for reviewing applications.
Met with prospects and guardians to answer questions, discuss academics and provide tours.
Participated open houses to offer details on class size, activities, and student-to-staff ratios.
Followed up immediately when prospects reached out to quickly resolve concerns.
Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
Worked with marketing team to develop recruitment
strategies in accordance with organizational goals and within budgetary guidelines.
Designed effective and user-friendly processes for both admissions and applicant review.
Masters of Business
Administration
Strayer University, Memphis, TN January
2020
Bachelors of Business
Administration
Remington College, Memphis, TN January
2001
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