Customer Service Exceptional

AVERY YOUNG

CONTACT

The Woodlands, TX *****

Mobile: 281-***-****

**************@*****.***

WWW: Bold Profile

EDUCATION

Oak Ridge Highschool, Oak Ridge

North, TX

3.4 GPA

PROFESSIONAL SUMMARY

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

SKILLS

Strong work ethic Exceptional customer service

Cash handling Guest engagement

Professional appearance Hospitality service expertise Customer service Cleanliness standards

Safe food handling Team collaboration

Relationship management Multitasking and organization Shift management

EXPERIENCE

October 2024 - Current

Server/Head Hostess, Outback Steakhouse, Spring, TX Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.

Served food and beverages promptly with focused attention to customer needs.

Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.

Collaborated with team members during busy shifts for efficient workflow September 2023 - December 2024

Cashier Assistant, Armstrong McCall Beauty Supply, Cypress, TX

and excellent guest experiences.

Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Cultivated warm relationships with regular customers. Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Met customer needs through polite, friendly and attentive service. Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.

Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.

Helped customers complete purchases, locate items, and join reward programs.

Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.

Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.

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