It Support Recruiting Specialist

Steven Heller, Recruiter

Wake Forest, *****-****, United States, 919-***-****, *******@*****.***,

http://linkedin.com/in/steven-heller-21761652

SUMMARY

Dynamic Sourcing and Job Recruiting Specialist with over 12 years of experience in identifying and engaging top-tier talent. Proven ability to utilize various channels and tools for targeted recruitment, successfully assisting clients and candidates throughout the recruitment process. Skilled at conducting targeted research to match qualified individuals with specific roles, ensuring a high level of satisfaction for stakeholders. Eager to leverage unique expertise in recruitment to drive success in a Full Time Contract Recruiter role.

WORK EXPERIENCE

10/2012 – 10/2024

Sourcing and Job Recruiting Specialist, Volt Workforce Solutions Raleigh, USA

● Executed targeted research and recruitment strategies to identify suitable candidates for client-specific roles.

● Facilitated candidate and client inquiries regarding the recruitment process, providing comprehensive support.

● Leveraged diverse sourcing channels, tools, and platforms to engage and attract top-tier talent effectively.

01/2009 – 10/2012

Salesperson, Mister Mike's

Raleigh, USA

● Oversaw the procurement, sales, and organization of books and audiobooks, ensuring efficient inventory management.

● Coordinated product shipping to alternate locations and meticulously maintained records of receipts and certificates.

● Facilitated charitable book donations while delivering exceptional customer service to enhance client satisfaction.

09/2007 – 12/2008

Tool Repair Technician, J & S Tools

Raleigh, USA

● Diagnosed, troubleshot, and repaired power tools, ensuring timely resolution of technical issues.

● Composed detailed service reports and coordinated the procurement of replacement parts for efficient repairs.

09/2003 – 10/2006

IT Support Engineer, Computer Services Group

New York, USA

● Diagnosed and resolved hardware and software issues for end users, ensuring operational efficiency.

● Performed data backups, maintained equipment, and facilitated hardware/software installations.

● Managed inventory tracking and generated comprehensive service reports for internal use. 12/1999 – 09/2003

IT Support and Network Administrator, LuxuryFinder.com/JAF Communications New York, USA

● Executed routine maintenance on network equipment and managed backups of critical data.

● Installed, configured, and updated hardware and software systems to enhance system performance.

05/1997 – 12/1999

Senior Field Engineer, Key Systems MicroAge

New York, USA

● Delivered on-site technical support and resolved complex user hardware/software issues.

● Installed network servers and maintained an organized equipment inventory to ensure seamless operations.

01/1996 – 04/1997

Field Engineer, Dataflex Corporation/GE-ITS Corporation New York, USA

● Supported end-users by diagnosing and efficiently resolving technical issues.

● Maintained accurate hardware inventories and documented service requests with detailed reports.

EDUCATION

10/1991 – 06/1994

La Guardia Community College

A.A.S. Degree, Computer Technician

New York

● Relevant Coursework: Computer Hardware Interfacing, Computer Architecture, Basic Electronics

03/1990 – 02/1991

DeVry Technical Institute

Certificate, Computer Technician

Woodbridge, NJ

● Relevant Coursework: Basic Electronics, Digital Logic SKILLS

Talent sourcing

Recruiting

MS Office Suite

Applicant tracking systems

Technical support

Network administration

Hardware and software installation and maintenance Communication

Interpersonal

Relationship-building

Customer service

HR System Management

Resume Screening

Training

Cold Calling

Contact this candidate