Business Development Pharmacy Operations
Resume:
Innovative pharmacy and healthcare leader with **+ years of experience across specializing in retail pharmacy operations, business development, and team management. Proven expertise in driving strategies, improving patient outcomes, and managing cross-functional initiatives in both clinical and commercial settings. Demonstrated success in building high-performing teams, optimizing value-based care models, and leading pharmacy operations within matrixed and regulated environments. Registered Pharmacist with an MBA and strong business acumen, data-driven approach, influential with executive-level communication skills.
Introduction
*****@*********.***
SONAL VYAS
EDUCATION
Master of Business Administration
Cappella University
Bachelor of Pharmacy
B.N. College of Pharmacy India
Master of Science in Molecular Biology
The University of Bowling Green Ohio
PROFESSIONAL SKILLS
Pharmacy Operations Management
Business Development & Strategy
Financial Analysis & Budgeting
Regulatory Compliance
Team Leadership & Development
Strategic Partnerships
Market Analysis & Expansion
Stakeholder Engagement
Payer & Reimbursement Knowledge
MBA-Level Business Acumen
Customer Relationship Management
LICENSURE
TX state Pharmacist License
REFERENCES
Roger Francis 682-***-****
Stephen Reyes 817-***-****
David De La FuentesI 832-***-****
Spearheaded cross-functional collaboration across pharmacy operations, specialty services, and payer teams at CVS Health, successfully penetrating new markets and achieving sustainable growth in a competitive healthcare landscape.
Brought over 20 years of progressive leadership in pharmacy and healthcare, including 15+ years in field operations and 5+ years in sales-driven leadership, shaping strategy and execution at one of the nation’s largest healthcare organizations.
Directed multi-million-dollar budgets, leveraging data analytics and forecasting models to drive revenue growth, control costs, and optimize resource allocation across multiple pharmacy locations.
Ensured enterprise-level adherence to federal and state regulatory compliance and quality assurance standards, while maintaining operational excellence and delivering superior patient care.
Developed and implemented innovative pharmacy-led sales and engagement programs across retail and community channels, elevating customer experience and significantly increasing prescription volume and specialty drug utilization.
Built and led high-performing pharmacy teams, focusing on recruiting, mentoring, and retaining top- tier talent while fostering a culture of accountability, professional development, and service excellence.
Championed the end-to-end launch of new pharmacy service lines, including specialty and immunization programs, driving significant market share growth while aligning with evolving payer and regulatory expectations.
Experiences:
Director of Business Development Aug 2019 – Present Radiant Pharma LLC Sanford, FL
Provide strategic vision and operational leadership for a global dietary supplements company, driving national and international expansion, product innovation, and process optimization. Foster a culture of excellence and continuous improvement to achieve sustainable growth while ensuring compliance with global regulatory standards.
Key Achievements & Responsibilities:
Expanded market presence in the Middle East, Asia, and South America through targeted strategies and regulatory alignment.
Launched over 10 new dietary supplement product lines, including natural products supporting oncology and dialysis care, ensuring compliance with FDA, GMP, and other global standards.
Directed national sales and distribution strategy, serving hospitals, pharmacies, and specialty clinics.
Negotiated multi-million-dollar supply and service agreements with key biotech and supplement brands.
Implemented data-driven strategies to optimize operations, reducing overhead costs by 15%. District Leader FS/RX Jan 2018 – Aug 2019
CVS Health Dallas, TX
Led a $220M annual revenue portfolio across 23 stores, transforming front-store operations and pharmacy performance through strategic initiatives. Drove customer engagement, optimized workflows, and cultivated high-performing teams to deliver measurable results in a competitive healthcare retail environment. PROFESSIONAL EXPERIENCE
Key Achievements & Responsibilities:
Implemented innovative merchandising and promotional strategies, increasing front-store sales by 25%.
Spearheaded a vaccine awareness campaign that increased flu shot immunizations by 195%, contributing $2.5M in additional pharmacy revenue.
Collaborated on rolling out a new inventory management system, reducing stockouts by 20% and improving inventory turnover.
Recruited, trained, and developed 46 Store and Pharmacy Managers, significantly improving employee retention and operational performance.
Facilitated over 7 successful pharmacy ownership transitions, providing end-to-end consulting on valuation, financing, and regulatory compliance. District Pharmacy Supervisor Jun 2013 – Dec 2017 CVS Health Dallas, TX
Directed CVS’s expansion in the Dallas/Fort Worth region, executing strategies to capture market share, optimize pharmacy operations, and enhance patient outcomes. Strengthened leadership pipelines and introduced operational innovations to elevate team performance and organizational success. Key Achievements & Responsibilities:
Increased market share by 25% through targeted initiatives to enhance patient adherence, expand immunization services, and optimize prescription fulfillment processes.
Oversaw the opening 7 new stores and successfully onboarding 150+ pharmacy and retail staff, ensuring seamless integration into operations.
Launched a company-wide program to reduce medication errors, achieving a 35% reduction and improving patient outcomes.
Promoted and mentored four District Pharmacy Supervisors, equipping them with tools to excel in leadership roles. District Pharmacy Supervisor Jul 2009 – Jun 2013 District Pharmacy Manager Jul 2004 – Jun 2009
CVS Health Fort Worth, TX Virginia, Florida, Texas Directed pharmacy operations and strategic growth across multiple regions, including Virginia, Florida, and Texas. Spearheaded aggressive market expansion, customer engagement strategies, and operational innovations to enhance patient care, optimize team performance, and build strong community partnerships.
Key Achievements & Responsibilities:
Captured rapid market share growth within the first 12 months in the Fort Worth territory through bold marketing and customer-focused strategies.
Successfully opened 5 new pharmacy locations in underserved communities, navigating regulatory requirements and fostering local partnerships to support sustainable growth.
Ranked #1 in the division for pharmacy sales, patient adherence metrics, and immunization rates for three consecutive years.
Designed and implemented staff development programs that reduced turnover, enhancing overall store performance and team morale.
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