Scrum Master Power Bi

Octavia Bailey, SSM

Certified SAFe Scrum Master

470-***-**** ******.********@*****.*** www.linkedin.com/in/octavia-bailey-sm Palmetto, GA Driven Certified SAFe Scrum Master with 8+ years of cross-functional leadership experience, combining Agile frameworks, project coordination, and stakeholder engagement to deliver value-driven solutions. Skilled in facilitating Scrum ceremonies, removing impediments, promoting Agile best practices, and driving continuous team improvement. Experienced in both waterfall-to-Agile transitions and enterprise-level SAFe implementations using tools like Jira, Confluence, Tableau, and Power BI. AREAS OF EXPERTISE

SAFe Scrum Master Certification Agile Methodologies Agile Coaching Facilitation Scrum Kanban Waterfall Impediment Removal Backlog & Metrics grooming Problem Analysis & Resolution Risk Management Continuous Process Improvement Cross-Functional Collaborator Data Analysis & Reporting Stakeholder Management Strategic Planning Servant Leader Scaled Agile Framework Change Management Time Management Resource Management Conflict Resolution TECHNICAL SKILLS

Jira Agility Microsoft Office Suite Confluence Agile Framework Slack Zendesk Trello Salesforce Google Suite Tableau Power BI Zoom Smartsheet Calendly Asana Six Sigma PROFESSIONAL EXPERIENCE

SAFe Scrum Master 09/2024 – 12/2024

Built4Agility Cohort Pearland. TX

● Led Agile ceremonies for a cross-functional team, including daily stand-ups, sprint planning, backlog refinement, retrospectives, and sprint reviews—leveraging Jira to track team velocity, manage sprint scope, and visualize progress.

● Collaborated with the Product Owner and Agile team to refine the Team Backlog, breaking down Program Epics into Features and Stories, and ensuring alignment with PI Objectives and evolving business priorities.

● Proactively removed impediments and fostered cross-team collaboration, resulting in a 30% improvement in sprint velocity and throughput.

● Championed psychological safety and servant leadership, creating a culture of open communication, continuous learning, and shared accountability.

● Drove SAFe implementation by participating in PI Planning, driving cross-team alignment through Scrum of Scrums, and ensuring team commitments aligned with ART-level objectives. Project Administrator III 12/ 2022 - PRESENT

US Tech Solutions Inc.- Delta Airlines Atlanta, GA

● Demonstrated servant leadership by orchestrating planning, facilitation, and training across 8 cross-functional teams of 4-5 members each, removing blockers, enhancing coordination, and promoting a culture of ownership and continuous improvement.

● Coordinated cross-functional collaboration to support operational readiness and project alignment across stations.

● Led onboarding initiatives for transitioning teams, aligning with Agile principles of knowledge transfer and team enablement.

● Improved workflows and reduced order discrepancies by 25% through proactive problem-solving and stakeholder engagement.

● Supported initiative planning and reporting using Google Suite, Power BI, Tableau, and SAP to align deliverables with project goals.

● Integrated continuous improvement methodologies into daily operations, leading to a measurable reduction in workflow delays and enhanced efficiency in resource planning and allocation. Customer Logistics & Supply Chain Analyst/ Specialist 01/ 2020 - 12/2022 Coca-Cola Company Atlanta, GA

● Facilitated cross-functional collaboration between supply chain, sales, procurement, and logistics teams to resolve replenishment blockers, ensure alignment on product availability, and maintain flow across the value stream—supporting Agile delivery and continuous improvement.

● Leveraged Tableau, Power BI, and SAP dashboards to analyze team performance, identify delivery bottlenecks, and improve planning accuracy, increasing predictability by 20%.

● Led Retrospectives and Lean-driven process improvements to reduce planning errors and recurring service interruptions, enhancing team adaptability and operational efficiency.

● Enabled continuous improvement by analyzing SAP-driven demand signals and redeployment trends, leading cross-team syncs to address quality gaps and enhance supply responsiveness.

● Monitored SAP demand data and system planning metrics to support backlog grooming and planning, ensuring prioritized user stories accurately reflected material requirements and stakeholder expectations for scope and delivery timelines.

● Collaborated with stakeholders to clarify requirements, refine backlog items, and ensure alignment between user stories, sprint goals, and evolving business priorities.

● Actively removed impediments and coached team members on Agile principles, allowing for improved sprint velocity and better handling of changing priorities in a fast-paced environment. Customer Logistics Analyst 06/ 2016 – 04/2019

Georgia Pacific Atlanta, GA

● Facilitated cross-functional collaboration between sales, product supply, logistics, and revenue management teams to resolve blockers and enhance workflow transparency, supporting Agile team coordination and stakeholder alignment.

● Led backlog refinement efforts by managing and prioritizing open penalty balances (Amazon), ensuring timely resolution of deduction-impacting issues aligned with business value.

● Applied Agile problem-solving and timeboxing techniques to address high-impact order and contract discrepancies, improving delivery predictability and customer satisfaction.

● Acted as a customer-centric Scrum liaison, assessing evolving requirements, managing expectations, and ensuring clear communication between internal stakeholders and external clients.

● Monitored logistics KPIs and synthesized insights into actionable strategies during weekly team syncs, fostering a culture of continuous improvement.

CERTIFICATIONS/ TRAINING

Lean Six Sigma Yellow Belt Six Sigma Society 2025 SAFe Scrum Master Certification Scaled Agile Inc. 2024

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