Customer Service Office Manager

CHRISTINA HOGUE

936-***-**** ***********@*****.*** Montgomery, TX 77356

professional summary

Resourceful and results driven operations professional with 10+ years of experience in office management, business process improvement and exceptional customer service. Proven track record in supporting organizational growth through efficiency optimization, vendor and customer relations and team co-ordination. Recognized for dedication, attention to detail and a solutions orientated approach. Actively seeking a remote opportunity to contribute strong administrative and operational skills to a dynamic team.

skills

Customer service excellence

Office operations and administration

Communication and intrapersonal skills

Remote collaboration tools (Zoom, Slack, Teams)

experience

May 2004 - Jun 2014

OFFICE MANAGER

Vision Builders, Conroe, TX

Resolved customer inquiries and challenges with timeliness and professionalism.

Created and maintained filing systems that improved access to project documentation and business records.

Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars and schedules.

Utilized excellent organizational skills to prioritize tasks effectively through critical decision making.

Fostered relationships with vendors to expedite orders, repairs and maintenance to meet critical timelines.

education

BACHELOR OF SCIENCE (B.S.) IN APPLIED PSYCHOLOGY

Sam Houston State University,

Huntsville, TX, US

references

References available upon request

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