Support Specialist Office Assistant

Amy Estes

*** *********** **** ***** * · Birmingham, AL 35215 · 205-***-**** ·*******@*******.***

PROFILE SUMMARY: I am a college graduate with experience organizing and maintaining a household and providing customer service seeking a full time position where I can use my education and experience to promote customer relations.

EDUCATION

Associate of Applied Science, Medical Support Specialist

Advanced Certificate, Medical Office Assistant

Jefferson State Community College, Birmingham, AL May 2014

SUMMARY OF COMMUNICATION SKILLS

Effectively able to interact with the public

Knowledge of medical terminology

SUMMARY OF ADMINISTRATIVE SKILLS

MS Office and use of office equipment

Medical billing and coding

Medical transcription

Stocking/inventory supplies

Knowledgeable in records management

SUMMARY OF PROCESSING CLAIMS WORK

Systems worked in: Amisys, Macess, MHC, Doc Request, and Pristine for different clients according to their standards and regulations. Checked paper images against the systems information for accuracy.

Checked for member: coverage, address, correct member,

Provider information: Tax ID, NPI, address, current for DOS, and does it pay to the individual or does it go to the group. These are just a few of the areas in processing the claims.

EMPLOYMENT EXPERIENCE

Amada Senior Care-December 2024

Caregiver

Walmart-May 2022 December 2024

Deli Associate

Irondale, Al

Homern-May 2022- February 2024

Caregiver

Walmart-

Electronics Department/Cashier

Trussville, AL

Walmart-

Overnight stocker

Trussville,Al

Kelly Services-

DST Health Solutions, Data Capture Specialist, Birmingham, AL 2014-2015

Processed Medical Claims for different clients. CMS 1500 forms, UB04, worked different format applications.

Quality Check, ThermoFisher Scientific, Auburn, AL, 2007-2009

Performed quality control on drug testing kits

Collaborated with team to ensure kits were prepared accurately and met specifications

Meet and greeted potential customers touring facilities

Housekeeping, 2005 Valley, AL, 2005-2007

Trained and supervised new employees

Performed housekeeping during peak hours

Assisted with preparing and delivery of room service meals

Contact this candidate