Customer Service Newport News

Harrison Schulte

** ******** ******, *******, ******** • 757-***-**** • *****************@*****.***

Historian

College educated (bachelor’s and master’s degrees in history) with 5 years’ experience in education, with

3 years of direct teaching experience. 1 year experience as an archival intern technician through the Illinois

Secretary of State.

WORK EXPERIENCE

Danville Public Schools 08/2024 - Present

History Teacher, High School Danville, VA

• Created lesson plans to facilitate student engagement and active learning through virtual means

• Documented student progress via benchmark scores, remediation, grade tracking, and test

preparation

• Collaborated with faculty, students, and parents to best ensure student academic success

• Collaborated with faculty to develop and adapt to new lesson plan models per Danville Public School

District

Newport News Public Schools 08/2022 - 06/2024

History Teacher, Middle School Newport News, VA

• Created lesson plans to facilitate student engagement and active learning

• Documented student progress through online gradebook and progress reports

• Collaborated with fellow seventh grade teachers to ensure a cohesive behavioral environment

between all classrooms

• Developed relationships with parents to provide consistent communication about their children’s

educational progress or struggles

University Instructors 04/2022 - 07/2022

Literacy Tutor Newport News, VA

• Documented student progress in literacy, reading, phonics, and spelling

• Guided students through research assignments

• Conducted an SOL bootcamp for grades 3-5

• Provided classroom support for grades 1-2

Fortress Bank 07/2021 - 03/2022

Customer Service Representative Macomb, IL

• Provided a wide range of customer service support to clients:

• Documented transaction disputes

• Handled personal and business account transactions

• Maintained detailed product information for client convenience

Nature’s Grace and Wellness 08/2020 - 07/2021

Radio wave Frequency Technician Vermont, IL

• Performed radio wave frequency (RF) pasteurization of product

• Collected and analyzed data relating to product quality and consistency

Illinois Secretary of State 08/2019 - 07/2020

Archival Intern Technician Macomb, IL

• Assisted patrons with genealogical research

• Assisted students with academic research

• Processed documents for filing and storage

• Created indexes for county government documents in West Central Illinois

• Performed document preservation

Western Illinois University 08/2018 - 05/2020

Graduate Support Assistant Macomb, IL

• Organized writing/grammar workshops for undergraduate students

• Created spreadsheets for grade and data submission

• Provided students with academic support via the Academic Achievement Center

• Assisted professors with lecture presentations

EDUCATION

Master of Art in History

Western Illinois University • GPA: 3.92 Macomb, IL • 07/2020

Bachelor of Art in History

Western Illinois University • GPA: 3.29 Macomb, IL • 05/2018

AWARDS & SCHOLARSHIPS

Graduate Assistant Position 08/2018

Western Illinois University

William and Doris Burton Writing Award 05/2018

Burton Prize

Phi Alpha Theta Membership 05/2018

Phi Alpha Theta Honor Society

VOLUNTEERING & LEADERSHIP

Associated Students of History 08/2017 - 05/2020

President Macomb, IL

SKILLS

academic research, Archival processing/ storage, genealogical research, Google Suite, lesson planning,

Microsoft Suite, primary/ secondary source analysis, record keeping, Teaching

Employment: adaptability, consistency, cooperation, integrity, Loyalty, patience

Personal: comfortable working in any workplace setting, Extremely patient and persevering, goal- oriented

Contact this candidate