Radha Nilakantan
**** ********** ** ********** *****, FL. 33311
Email: ********@*****.*** Ph# 702-***-****
Executive Assistant to the President and CEO
Profile
Highly organized, attentive to details, analytical, have strong prioritization/time management skills and consistently work closely with others in a team environment.
Combine a unique ability to understand the business growth objectives of a company with a solid understanding of managing people with service processes and technology.
Accomplished executive assistant offering over 17 years of administrative experience reporting to a President and CEO and other top executives.
Consummate professional dedicated to making the lives of busy executives easier. Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; provide extensive personal assistance and efficiently manage daily office tasks.
Proficient user of MS Office (Word, Excel, PowerPoint, and Outlook).
Employment
2007- 2024
Navient / Sallie Mae, Inc
Executive Assistant to the President and CEO
Provide all executive management support to the President & COO, Senior Vice Presidents, and Chief of Staff including travel arranging, expense reporting, board relations, and maintenance/management of calendar and email
Complete regularly: call screening, preparing reports and financial data, all customer relations and meeting material presentation
Interact frequently with internal and external clients
Responsible for all department equipment and supply ordering, file organization and written communications (fax, memos).
All aspects of corporate and departmental event coordinating
2004 - 2007
Deutsche Bank
Authorized Signer-Officer/Trust Administrator
Managed over one hundred mortgage-backed bonds including securitization closings and terminations.
Ensured that administrative assistants followed correct procedures and maintained a high degree of quality.
Closed newly issued bonds.
Client Manager for five of top-ten highest revenue producing clients.
1999-2004
American Funds Service Company (Capital Group Companies)
Team Leader
Managed a team of nine associates who provided service to shareholders, brokers, and plan administrators throughout the country.
As part of the management team, collaborated with other team leaders and managers in overseeing daily work distribution, incoming call volumes and assisting with team member queries.
Provided strong supervisory experience where responsibilities included assessing employee performance, writing performance reviews, coaching, and training, while managing critical core departmental functions.
Recruited and hired highly successful individuals for various service positions.
Education Bachelor of Arts, Psychology (1991-1996)
California State University, Fullerton