Business Data Analyst

Angel Assiak

Linkedin Dallas, TX 940-***-**** ***********@*****.***

PROFESSIONAL SKILLS

BUSINESS

Data Analysis & Reporting (SQL, Python, R, Tableau),Project Management & Leadership, Process Improvement & Optimization, Risk Management & Compliance (Governance, IT compliance, policy adherence), Strategic Planning & Decision-Making (Cross-functional collaboration, KPI tracking), Stakeholder & Vendor Management (Procurement, vendor communications, contract management), Client Relationship Management (Customer service, banking & financial solutions), Budgeting & Financial Reporting, Change Management (Implementation of new tools & processes), Business Intelligence Reporting (Data integrity, forecasting)

SOFTWARE

Jaggaer, Concur, EIS (Enterprise Information System), PeopleSoft, SQL, Python, R, SAS Enterprise Miner, Tableau & Data Visualization, Microsoft Office 365 (Excel, Word, Teams, PowerPoint, SharePoint), Google Workspace Applications, Isora GRC & Identity Access Management, Enterprise Risk & Compliance Tools, ERP & Procurement Software

DESIGN & STRATEGY

Process Optimization & Automation, Procurement & Supply Chain Collaboration, Strategic Planning & Risk Analysis, Project Documentation & Reporting, Presentation & Communication Skills

WORK EXPERIENCE

UNT System Business Data Analyst Remote February 2024- Present

●Analyzed complex procurement data to identify patterns, trends, and actionable insights, driving strategic decision-making.

●Translated large datasets into clear, concise reports and presentations, ensuring key stakeholders could make informed business decisions.

●Managed high-priority projects with minimal supervision, using independent judgment to resolve challenges and escalate critical issues as needed.

●Appointed as Project Manager by the Chief of Procurement to take over a delayed initiative, successfully realigning project goals and accelerating execution.

●Developed and executed project plans, timelines, and stakeholder communication strategies to ensure seamless project alignment with business objectives.

●Facilitated collaboration between procurement, IT, and compliance teams, expediting deliverables and enhancing cross-functional efficiency.

●Led quality control initiatives to ensure full compliance with Federal, State, and university policies, supporting internal and external stakeholders.

●Spearheaded data collection, analytics, and reporting efforts, ensuring accuracy, integrity, and timely responses to external data requests.

●Monitored key performance indicators (KPIs) and departmental metrics, aligning procurement operations with organizational goals and service level agreements.

●Contributed to risk management and process improvement initiatives, implementing Lean Six Sigma principles to enhance efficiency.

●Served as the primary liaison for IT projects, overseeing the integration of new procurement tools and technologies to optimize operations.

●Developed technical documentation and led the planning and execution of new initiatives within the Procurement department.

●Chaired cross-departmental teams and workgroups, driving collaboration and supporting program success.

UNT System IT Compliance Intern Denton, TX August 2022- January 2024

●Assisted in administering enterprise risk and compliance tools, ensuring adherence to regulatory standards and best practices.

●Provided guidance to employees on compliance processes and Standard Operating Procedures (SOPs), fostering a culture of compliance and continuous improvement.

●Conducted quality assurance reviews of audit documentation, evidence, and procedural adherence.

●Led revisions to compliance and standards documentation, ensuring alignment with evolving regulatory requirements.

●Supported multiple compliance initiatives, assignments, and strategic projects to enhance IT governance.

●Generated weekly, monthly, and on-demand reports for leadership to track compliance performance and risks.

●Maintained and updated space management documentation, including floor plans, for optimized resource allocation.

●Assisted the IT Compliance Analyst and Director of Governance, Risk, and Compliance in executing compliance duties and enterprise-wide initiatives.

●Managed IT Document Library, ensuring accessibility and compliance with internal documentation requirements.

●Administered employee and user access through Identity and Access Management (IAM) practices.

●Performed IT assessments via Isora GRC, executing compliance and security reviews for the IT Compliance Department and ITSS.

●Ensured governance, risk, and compliance for technological acquisitions, adhering to TX-RAMP, FedRAMP, DIR regulations, and NIST 800-53 standards.

JPMORGAN CHASE Virtual Banking Assistant I Plano, TX October 2021- July 2022

●Provided a consultative banking approach, ensuring clients received tailored financial solutions aligned with their needs.

●Partnered with One Chase Specialists to connect clients with experts for specialized financial services.

●Enhanced client convenience by promoting and setting up self-service banking options, enabling 24/7 account access.

●Ensure strict compliance with banking policies, procedures, and regulatory requirements to mitigate risks.

●Managed a portfolio of clients, handling inquiries end-to-end and maintaining long-term customer relationships through proactive follow-ups.

●Built and expanded business client portfolios, guiding entrepreneurs through the business account opening process and providing financial solutions.

●Resolved complex financial issues, performed error resolution, and ensured seamless service delivery to clients.

●Strengthened customer relationships by understanding financial goals and offering strategic banking solutions to support their success.

EDUCATION

University of North Texas l Denton, TX

Master of Science, Concentration in Business Analytics May 2024

University of North Texas Denton, TX

Bachelor of Business Administration, Concentration in Business Economics May 2021

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