Project Manager Information Systems

Sami Samhan

Email: *******@*******.***

Cell: 541-***-****

Summary:

An accomplished IT leader with extensive experience in healthcare, cloud computing, and Azure DevOps.

Hands on experience in managing large-scale healthcare projects, including Claims systems integration, data warehousing, and complex cloud migrations at Kaiser Permanente and Regence BlueCross BlueShield

Expertise in cloud platforms such as AWS, Dell Boomi, Snowflake, and Microsoft Azure Cloud.

Led infrastructure lifecycle management, migrating applications and data to modern platforms while ensuring compliance and security.

Skilled in both Agile and Waterfall methodologies, driving projects from inception to execution with efficiency and quality.

Led vendor management, stakeholder engagement, and cross-functional collaboration for seamless IT transformations.

Technical skills include Microsoft 365, Jira, Tableau, and Smartsheet.

Holds a Master’s in Computer Information Systems and a Bachelor’s in Business Information Systems.

Certified Scrum Master (CSM) with expertise in healthcare IT, cloud solutions, and DevOps practices.

Education:

Master of Science, Computer Information Systems, University of Phoenix

Bachelor of Science, Business Information Systems, Linfield College

Certificates:

Certified Scrum Master (CSM)

Skills:

Dell Boomi on the cloud

Snowflake

Amazon Web Services (AWS)

Microsoft Online

Microsoft Teams Premium

Microsoft 365 suite

Jira for project management

Tableau Reporting

Advanced user of Excel

Smartsheet

Advanced user of PowerPoint presentation

Experience: Nov 2020 – Sep 2024

Senior Project Manager – Kaiser Permanente (Contract Assignment through Tata Consultancy Services)

Claims data Project Manager (National HealthPlan BIO)

Integrated Group Health (KPWA) Claims data into Kaiser Permanente Claims Data Warehouse (over $2MM).

Integrated Group Health (KPWA) Pharmacy Claims data with Kaiser Permanente Claims Data Warehouse (over $1MM).

Successfully decommissioned CA Router, coordinating activities across multiple functional areas including KPEG, KPCC, Diamond, KPHC, IVR, and DOTS.

Applied Waterfall and Agile Life Cycle methodologies to system integration and application implementation.

Implemented the Life Cycle Process mySDLC across multiple projects.

Managed Claims Connect Production Supports Portfolio

Managed multiple complex product feature enhancement, custom development, integration, and implementation projects for the web application product.

Led mid-size onshore and offshore teams, ensuring successful solution design architecture and end-to-end execution in terms of scope, time, quality, and budget.

Oversaw multiple projects related to Diamond, Health Connect, and Tapestry Claims, including Claim Processing, Eligibility, EDI, EOB, Finance, Xcelys initial data load into Tapestry, Providers, and Data Management Service fulfillment.

Kaiser Claim Connect Upgrade to Tapestry:

Drafted an integrated project plan for component testing, software testing user acceptance testing, production validations and performance testing for the testing track.

Conducted business/IT readiness assessment (pre- go live) to ensure testing efforts meet the minimal requirements for a project, CR or enhancement to go live.

Kaiser Permanente - Project Manager

Infrastructure lifecycle management (ILM) - Application and Resiliency Services – Care Delivery Application Services.

Project Manager for remediating divesting technologies within the KP enterprise this included software and hardware technologies reaching end of life, requiring remediation to remain supportable.

Project Management as key resource focused on coordinating team efforts and providing leadership with guidance on resource utilization and additional resource needs.

Managed Applications refresh across multiple portfolios (Pharmacy Services & Support, Market Applications, and Laboratory and Medical Imaging Systems Engineering).

Collaborate with application owners to resolve any challenges.

Work with third-party vendors to secure pricing and resource commitments.

Work with tech leads to establish a timeline for submitting ServiceNow decom tickets for servers.

Work with ILM to draft and execute a project schedule for ARS applications in scope.

Prepare weekly and monthly status reports for executive leaders.

Kaiser Permanente - Sr. Project Manager

Managed multiple system implementations for Care Delivery:

Implemented Time and Access Management Scheduling System for providers and back-office staff.

Implemented Dragon Medical 360 across Kaiser Northwest.

Implemented Power Scribe 360 for the Radiology Department.

Oversaw development, testing, deployment, and support phases. Communicated status with stakeholders and resolved issues promptly.

Worked closely with business and sourcing teams to successfully negotiate a SaaS contract for the Time and Access Management project.

Collaborated with test leads to track defects in Quality Center and identify resolutions.

Effectively managed resources, schedules, planning, and estimations; consistently delivered projects on time and within budget.

Regence BlueCross BlueShield Sep 2011 – Dec2012

Project Manager lll

Regence was in the process of transitioning off its legacy systems, including those used by FEP (Federal Employee Program).

The Washington mainframe CPS and FSS were scheduled to be discontinued in 2012, affecting claims processing for FEP which was transitioning to Care First and Finance Systems.

Provider Portal (Availity Web Portal): A web-based tool providing physicians, dentists, and other healthcare professionals access to information for Regence members.

Members also use Availity’s Web Portal for claim submissions, benefits and eligibility checks, and other transactions.

Payment Processing: Oversaw the development of the following applications:

GLI: Developed a General Ledger data interface process to store, process, and create journal data.

Loca Drawdown: Established a Loca Drawdown process to store and calculate claim data for authorization of the line of credit with the federal Office of Personnel Management.

FFT (Federal Financial Tracking): Created a new financial application to track and calculate provider refunds, credits, and member refunds.

PeopleSoft: Managed the payment process and submitted PeopleSoft files for FEP payments.

State of Oregon: Health Jul 2007 – May 2009

Portfolio Project Manager, EDS

Provided health, dental, and other benefits for Oregon's school district employees.

Established a statewide insurance pool for employees and retirees of school districts and education service districts (ESDs).

Oversight and management of the insurance pool was performed through the Oregon Educators Benefit Board (OEBB) application.

Prepared Statement of Work, initial project definition, scope analysis, task identification, status reporting, communications, project termination, and summary.

Managed and coordinated the development of the contract.

Developed and managed the project schedule, monitored key milestones, and ensured resources and bandwidth were in place for on-time project implementation.

Managed test strategy, including development of detailed test plans for various test types (unit tests, multi-module tests, integration tests, etc.).

Collaborated with stakeholders to design health plans such as Dental, Vision, and Long-Term Care.

Developed functional requirements and ensured their alignment with the application's design and architecture.

Created detailed statewide rollout plans.

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