STEPHEN QUIGLEY
************@*****.***
908-***-**** * 651 4th Ave. 1st.fl.
PROFESSIONAL SUMMARY
Accomplished Manager with in depth experience consistently rising through ranks. Well versed in sales, personal management, accounting and inventory management. Dedicated to complete knowledge of company products and services. Effectively oversee and align process with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Focused manager known for creating stunning merchandise displays and improving revenue for location. Strong leader problem solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision making skills and sound judgement to positively impact company success.
ACCOMPLISHMENTS
I have been in the work force for over 40 years, have been hired in the past to start up departments with-in large Companies. I’ve also started my own Company that was successful from the start and became very profitable. I had to fold business after nearly 10 years due to injuries sustained in motor vehicle accident. Have been responsible for hiring and training Employees, dealing with customers, solving problems. Have always taken pride in my work in putting out the best product and service available. SKILLS
PROBLEM SOLVING – SALES GROWTH – HIRING TRAING – TIME MANAGENT – STORE OPENING AND CLOSING – CUSTOMER RELATIONS – EMPLOYEE SCHEDULING – STAFF SUPERVISION – RETAIL OPERATIONS – INVENTORY COUNTING – TIME MANAGEMENT WORK HISTORY
APR. 2011 – OCT. 2023
ASST. STORE MANAGER
ELIZABETH COIN & JEWELRY EXCHAGE
248 NORTH BROAD ST.
ELIZABETH, NJ 07208
*Managed Cash Registers efficiently, ensuring accurate transactions, Balancing drawers daily, and minimizing discrepancies.
* Managing opening and closing procedures and recommended changes, To enhance efficiency of daily activities.
*Enhanced Store appearance for increased sales by maintaining cleanliness and implementing Strategic displays.
* Rotated merchandise and displays to feature new products and promotions.
* Expanded product offerings by researching market trends and identifying Potential growth opportunities.
SEP. 2002 – JUN 2010
OWNER/OPERATOR
STEVE’S SIGN SERVICE
504 4TH. AVE.
ELIZABETH, NJ 07202
*Increased customer satisfaction by implementing efficient business process and providing exceptional service.
*Developed and maintained strong relationships with clients, resulting In repeat business and referrals.
*Negotiated contracts with suppliers for better pricing and terms, Reducing overall costs for the business.
*Hired trained, and managed a high-performing team of employees dedicated to achieving company goals. OCT 1997 – JUN 2002
DEPTARTMENT LEAD
NORTH EAST GREAT DANE
HILLSBOROUGH, NJ
*INCREASED CUTOMER SATISFACTION BY IMPLEMENTING EFFICIENT BUSINESS PROCESSES AND PROVIDING EXCEPTIONAL SERVICE.
*Developed and maintained strong relationships with clients, resulting In repeat business and referrals.
*Streamlined operations to improve efficiency, enabling more time to Be spent on strategic planning and decision making.
*Oversaw daily operations, ensuring all tasks were completed accurately and Efficiently by team members.
*Hired and trained, and managed a high-performing team of employees dedicated To achieving company goals.
MAR 1993 – OCT 1997
SIGN MAKER
ULTRAFLEX INCORPORATED
ROCKAWAY, NJ
*Applied vinyl to metal, foam board and plastic by hand and with use Of laminating table.
*Prepared vinyl roe application on substrates or flat socks with associated weeding And taping.
*Designed new sign graphics and layouts to match customer specs.
*Maintained a clean and organized workplace, contributing to overall workflow efficiency Within the team.
*Installed vinyl on vehicle doors, truck and trailer panels, windows and complete Vehicle wraps.
*Operated sign making software that worked plotter and large format printed.
*Laminated substrates with liquid and vinyl UV protectants. DEC 1988 – MAY 1997
BANQUET BARTENDER
NEILS’S NEW YORKER
MOUNTAIN LAKES NJ
*Responded to guest questions and requests with friendly and knowledgeable service.
* Set up glassware, liquor, and other necessary supplies for special events.
*Collaborated with banquet staff to ensure seamless event execution, resulting in increased client Satisfaction and repeat business.
*Adhered to state laws regarding alcoholic beverage services and customer regulations. Ensured that proper glassware was used for each cocktail type, demonstrating attention To detail that elevated guest experience.
*Handled emergency situations calmly and efficiently such as spills or broken glassware incidents Without disrupting overall event flow or guest enjoyment levels. AUG 1982 – MAR 1997
SIGN INSTALLER / MANUFACTURER
DOVER SIGN – DOVER, NJ
*Evaluated job sites before beginning work, identifying potential hazards or obstructions That could impact the installation process.
*Maintained safe working environment by adhering to industry best practices and safety Regulations during sign installations.
*Exceeded customer expectations by going above and beyond in addressing their concerns Throughout entire project.
*Established strong relationships with clients through clear communication and reliable Service during each project phase.
EDUCATION
SEPT. 1976 – JUN 1980
DOVER HIGH SCHOOL – DOVER NJ
HIGH SCHOOL DIPLOMA