Customer Service Assistant Manager
Resume:
Mandy R Armour-Goolsby
*******@*****.***
Special Qualifications:
Customer Service, Manager Experience, Cash handling
Merchandising, Inventory Control, Supervising Experience
Loss Prevention, Interviewing, Organizational Skills
Employee Orientations, Communication skills, 65+ WPM
Fast learner, dependable, trustworthy employee
Work Experience:
1st Heritage Credit January 2021-Present
Senior Assistant Manager
My main task was to achieve the company’s goal by providing operation and administrative oversight of branch employees. To assist with and oversee the underwriting of loans and the day to day operations.
Duties included but are not limited to:
-Liaising with staff at all levels of the organization
-Opening/closing of office
-Making bank deposits
-Collecting on current and past due accounts
-Providing great customer service
-Making weekly office inventory orders
-Efficiently underwriting new loans
-Running daily credit checks
-Weekly advertising
-Monthly employee performance checks
-Identifying potential clients and building and maintaining contacts
Decatur Finance Co. July 2005-January 2021
Assistant Manager from 2005-2016
Manager from 2016-2021
My main task was to assist in the process of managing the staff, lending funds to qualifying individuals, collecting on all accounts, and maintaining efficient records for the office.
Duties included but are not limited to:
-Scheduling of the staff
-Weekly inventory
-Handling cash drawers and bank deposits
-Performing new hires for the company
-Weekly balances and projections
-Insurance sales
-Loans and consolidations
-Monthly employee performance checks
-Identifying potential clients and building and maintaining contacts
McDonalds September 2001-July 2005
Assistant manager
My main task was to maintain company standards of excellence for my assigned shift. To ensure that my staff was delivering great customer service to all guests and push sales for company growth.
Duties included but are not limited to:
-Scheduling of the staff
-Weekly inventory
-Handling cash drawers and bank deposits
-Hiring of new employees
-Supply ordering
-Staffing
Education
West End High School Walnut Grove May 1999
Contact this candidate