Administrative Assistant Virtual

Highly accomplished Administrative Excellence Lead with a proven track record of managing and coordinating administrative operations across multiple departments. Implemented streamlined documentation systems, improving reporting accuracy and record accessibility. Provided executive-level support, acting as a key liaison between leadership and teams. Proficient in executive support, calendar management, and project coordination, with a strong focus on process improvement and compliance management.

SENIOR CUSTOMER SERVICE SUPERVISOR — Sharecare Health Data Services San Diego, Ca, October 2017 - April 2024

ADMINISTRATIVE EXCELLENCE LEAD — Physicians Care Network San Diego, Ca, January 2016 - October 2017

ADMINISTRATIVE ASSISTANT — SeaWorld San Diego

May 2015 - December 2016

SOLEE MOON

Administrative Assistant

Phone 619-***-****

Email *********@******.***

Address Portsmouth, VA 23701

• Executive support • Calendar management

• Meeting coordination • Process improvement

• Travel arrangements • Project oversight

• Documentation management • Compliance management

• Data management • Report preparation

• Microsoft Office Suite • CRM tools

Oversaw administrative operations for senior leadership, managing calendars, coordinating team initiatives, and preparing detailed reports

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• Streamlined office workflows, creating systems that reduced processing time and improved document accuracy

• Assisted in executive projects, including team performance audits and operational improvements

• Monitored compliance with company policies, maintaining data integrity and confidentiality at all times Managed and coordinated administrative operations across multiple departments, ensuring smooth workflows and timely task execution

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• Designed and implemented streamlined documentation systems, improving reporting accuracy and record accessibility Provided executive-level support, including scheduling meetings, coordinating projects, and handling confidential documentation

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• Acted as a key liaison between leadership and teams, facilitating clear communication and task alignment PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

RETAIL OPERATIONS SPECIALIST — Walmart

January 2015 - January 2016

BACHELOR OF ARTS IN INFORMATION TECHNOLOGY

— Western Governors University

Dec 2024

• Maintained accurate records of inventory and coordinated logistics to ensure seamless operations

• Supported scheduling, payroll tracking, and internal documentation processes Handled administrative tasks to support daily operations, including scheduling team shifts and managing performance reports

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• Assisted leadership with inventory monitoring and operational reporting to maintain departmental efficiency

• Provided administrative support for retail operations, including inventory reporting and back-office tasks Release of Information Specialist Certification,

01/01/17 - Present

• Licensed Producer in Life, Health, and Annuities, Present

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EDUCATION

CERTIFICATIONS

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