Accounts Payable Customer Service
Resume:
Jessica Thoma
*************@*****.***
Pittsburgh, PA
PROFILE
Responsible, hardworking, team player with impeccable work ethic and drive for success. Organized individual who requires minimal or no supervision while performing tasks. Enthusiastic, personable, works well with others. Possesses creative and imaginative skills. Proficient in Microsoft Word, PowerPoint, Excel, Google Drive, and many other systems. EXPERIENCE
OPERATIONS SPECIALIST – ERIN, Pittsburgh, PA
February 2023 to February 2025
Assist customers to engage and reward their employees to participate in recruitment via employee referrals by utilizing ERIN software to automate employee referral administration. Customer service and contract renewal. Accounts receivable and invoicing. Plan and run company events and tradeshows. Assist with marketing campaigns and sending out promotional packages. Schedule company travel arrangements. Responsible for office supply order and upkeep of office.
SALES/ SALES DEVELOPMENT REPRESENTATIVE – ERIN, Pittsburgh, PA January 2022 to February 2023
Prospect and qualify leads by creating and sending campaigns to engage companies. Perform live demos of the product firsthand to configure if they were a good fit with our company. Create partnerships between ERIN and other companies in order to generate more leads. SERVER- Sammy’s Pizza and Grill/ Toast Gastrobrunch, La Jolla, CA and Carlsbad, CA February 2021 to November 2021
Deliver exceptional, friendly, and fast service to customers. Assist guests with menu selections and questions. Anticipate and address guests’ needs. Properly use point of sales system to enter all orders. Maintain cleanliness of all service areas as well as dining areas. Perform opening and closing duties. Run end of day report. PRODUCTION ASSISTANT- Demouy Farms, Selma, OR
August 2020 to December 2020
Assist in the planting, irrigation, and harvesting of crops. Maintain daily operations of the farm. Ensure cleanliness of work sites. Monitor and manage all employees on property to guarantee productivity.
Jessica Thoma
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OFFICE MANAGER- David York’s Tax Service, San Diego, CA February 2020 to July 2020
Provide administrative support to ensure efficient office operations. Handle confidential and time sensitive materials. Effectively communicate verbally and via email with current and potential clients. Schedule meetings and appointments. Prepare invoices and monitor accounts receivables.
MANAGER AND BARTENDER- What Ales You Taphouse, Kihei, HI June 2015 to November 2019
Open and close facility. Daily execution of profit and loss reports. Regulate waste, inventory and costs. Use point of sales system to enter orders and process transactions. Monitor all guests and employees to guarantee excellent, quality customer service. Ensure all standards meet or exceed company, government and customer standards including service, cleanliness and guest relations. Create menus. Create and develop branding through customer interaction, word of mouth and social media. Create schedule for all employees. EDUCATION
Point Park University, Pittsburgh, PA – Bachelor of Arts Degree, May 2010 Advertising major/Public Relations minor
Coursework including Advertising and Public Relations Writing, Advertising Campaigns, Marketing Communications, Ad Copy Writing and Layout, Advertising Photography, Public Relations Practices. Created press kits including writing press releases, bios, and more. Collaborated with organizations on marketing campaigns including Highmark Blue Cross and Focus on Renewal to create marketing campaigns. Planned special events for organizations. REFERENCES
Available upon request
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