Customer Service Bilingual
Resume:
NKULU KIBAWA DANIEL
FRENCH BILINGUAL CUSTOMER SERVICE
Engaging and patient customer service professional with 2 years of experience responding to all types of customer enquiries via calls and email. eager to join any firm to grow customer loyally and maintain the highest level of customer service and make positive customer survey result.
Languages
English
French
References
DAN ILUNGA
ASSISTANT, ISC
FRANCIS MBELA
MANAGER, MAJENGO
Social networks
Education
Work experience
Skills
HARD SKILLS
Basic computer
Coding skill
Presentation skills
Teamwork
Attention to details
SOFT SKILLS
Communication
Time management
Teamwork and attention to details
Multi-tasking
Writing
Presentation
Language
**************@*****.***
valley golf mansion
condominium, Rizal, san juan,
cainta
Date of birth 12/05/2000
Congolese
Single
@tegra nkulu
@daniel nkulu
BACHELOR DEGREE CUSTOMS AND EXCISE
From September 2019 to December 2022
ISC Democratic Republic of the Congo
A2 DIPLOMA BIO CHEMISTRY
From September 2013 to June 2018
AKILI Democratic Republic of the Congo
FRENCH BIINGUAL CUSTOMER REPRESENTATIVE
From January 2023 to January 2024 MAJENGO DRCongo
Answered product and service questions and offered and information on related products and services
Negociates prices or terms of sales of services agreement Maintained a customer account information database ( including, cancelling and updating customer accounts,) To answer multiple customers questions on different channels at the same time and sending sending images, videos or help them with self service options.
CUSTOMER SERVICE
From January 2022 to December 2022 TUJENGE DRCongo Processing deposits and withdrawals
Introducing new members to the banking platform and software Opening and closing accounts as required for members Dealing with customer enquires
Using banking software to update account information Powered by TCPDF (www.tcpdf.org)
Light residence
Metro manila Manaaluyong
1550
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