Data Entry Customer Service
Resume:
Monique Martinez
Mesquite, TX ****.*****@*******.*** (XXX) XXX-XXXX
Seeking: Full-time Remote Position (School Hours) Available Immediately
Professional Summary
Detail-oriented and dependable Administrative & Customer Service Professional with experience in scheduling, data entry, dental office operations, and client communications. Strong background in virtual tools, high-volume email/phone handling, and retail. Passionate about delivering excellent service and keeping operations smooth — all while managing a household as a dedicated mom. Seeking a full-time, remote position with stability, flexibility, and benefits.
Core Skills
• Appointment Scheduling & Calendar Management
• Customer Service (Phone, Email, In-Person)
• Typing (60+ WPM) & Data Entry
• Microsoft Office, Google Workspace, Zoom
• Writing, Proofreading, and Editing
• Dental Office Admin & Patient Communication
• Multitasking & Time Management
Professional Experience
Dental Office Receptionist
Mesquite Dental Associates – Mesquite, TX 2021 – Present
• Scheduled 20–30 daily appointments and managed patient check-ins/check-outs
• Answered phones, handled insurance verification, and processed billing
• Created reminder systems using email/text software for patient follow-ups
• Provided compassionate customer care in a fast-paced environment
Retail Sales Associate
Various Locations – Mesquite, TX 2019 – 2020
• Assisted customers with product selection and answered questions about promotions
• Operated POS system and handled cash, card, and digital transactions
• Maintained inventory and store presentation standards
Mobile Sales Representative
Wireless Retailer – Mesquite, TX 2021
• Sold phones, plans, and accessories while providing excellent customer support
• Activated devices and explained service options clearly to customers
• Helped meet daily and monthly sales targets
Education
High School Diploma
Mesquite High School – Mesquite, TX Class of 2021
References
Available upon request
Contact this candidate