Business Development Consumer Products

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RESUME

PERSONAL INFORMATION:

Name : Buket AKDOGAN

Address : ***** *** ****, **********, ***** CO

Mobile Phone : 720-***-****

E-Mail : ************@*****.***

EDUCATION INFORMATION:

Bachelor's Degree: Anadolu University, Faculty of Business Administration, Department of Business Administration, 2016

Associate Degree: Eastern Mediterranean University School of Computer and Technology, Computer Programming, 2003

ACADEMIC CAREER:

01.01.2022 – 07.15.2023: Eczacibasi Consumer Products - Business Development Supervisor 03.03.2014 – 12.31.2021: Eczacibasi Consumer Products - System Development Supervisor

• Managing the Panorama Dealer Automation System used for consumer products.

• Taking part in integration projects with SAP and to help solve the problems experienced.

• Ensuring the smooth operation of the transfer in integration with the dealer commercial system.

• Taking part in the development of the necessary reports within the system for the requests from the sales team and in generating new reports.

• Providing instant support by being in constant communication with the dealers. Training the responsible people with the correct use and guidance of the program. Supporting them about the ways to find solutions when necessary.

• Ensuring that all records are created in the Dealer Automation System (Panorama), and the required changes are applied.

• Providing installation, training and support of tools (tablets) connected to the dealer automation system.

• Ensuring that all maintenance of TPM (Total Productive Management) system is carried out, user training is given and developed.

• Running the integrations required by the program from the SQL-Database, preparing queries, generating reports.

• Working with the software team to ensure that analyses are carried out and field tests are coordinated.

• Providing support in determining business needs by communicating with business units. 05.01.2013 - 01.01.2014 Univera Computer Systems – Philips Project Operator/Training Specialist

• Taking part in the daily and monthly receipt of all reports in the content of Panorama and in the analysis of reports within Philips, where I worked as a project operator.

• Supporting the production and use of new reports in line with the needs.

• Ensuring that all records are created in the Panorama, definitions are made, and required changes are applied.

• Providing instant support by communicating with distributors.

• Assisting in the establishment of the accounting programs used by all distributors and the automatic integration system with Panaroma, both on-site and remotely. 2010 – 2013 Turkcell - Verifone PEROS Project Trainer - Project Implementation Technical Support

- Documentation Preparation - Test/Training Specialist

• Providing training of a developed system to Turkcell Communication Center.

• This project was carried out all over Turkey, visiting various customers in several cities and providing training with all the information about the project.

• Working in the installation and support phase of the system.

• Preparing user manuals and books.

2007 - 2009 Efdal Kindergarten and Elementary School (Computer Teacher – IT Responsible) 2005 - 2007 Private Middle East Educational School (Computer Teacher) 2003 - 2005 Private Western Schools (Computer Teacher) 2

LANGUAGES SPOKEN:

English, Turkish

COURSES / SEMINARS / TRAININGS:

• Efdal Kindergarten and Primary School – Thinking Skills Training Seminar

• Efdal Kindergarten and Primary School – ISO 9001:2000 Quality Management System Training

• Efdal Kindergarten and Primary School – Value System Seminar

• Private Middle East Educational School - Creativity and Drama Training Seminar

• Private Middle East Educational School - Training Seminar on "Emotional Learning"

• Private Middle East Educational School - School Website Editing-Portal Management

• Private Middle East Educational School - Portfolio and Rubric Training Seminar

• Private Middle East Educational School – ISO 9001:2000 Quality Management System Training

• Bilimer Informatics Academy - Web Design Training (Macromedia)

• SmartPRO - Learning - Basic MS Office Programs

• Private Western Schools - BİTEK-O (Information Technologies Org.) Teamwork

• Bebim Computer - Training - Master Microsoft Training Course

• Bebim Computer - Training - Train the Trainer (INLPTA) Program

• Mediasoft - E-Learning and Electronic Content Design Course

• SAP-MS 10774 Querying Microsoft SQL Server

• Organization of the Purchasing Department

• Just-in-Time Procurement and Logistics

• Negotiating in Purchasing

• Supply Chain Management

• Strategic Procurement Management

• Supplier and Contract Management in Procurement

CERTIFICATES:

• Bebim Computer - Business Administration Course Certificate

• Bebim Computer - Microsoft - IC3 (Key Application)

• Bebim Computer – Microsoft – MOS Master Certificate

• SmartPRO - Microsoft - Professional 101 (Basic MS Office programs) Certificate

• Bilimer Informatics Academy - Web Design Education Certificate

• Mediasoft - E-Learning and Electronic Course Content Design Certificate

• NLP Trainers Program Certificate

• Bilimer Informatics Academy - Macromedia Freehand Fireworks Training Certificate

• Turkcell-Peros Project Trainer Certificate

• MS 10774 Querying Microsoft SQL Server Training Certificate

• Advanced Excel Training Certificate

• Bilge Adam Academy - Advanced Excel Training Certificate

• Karya Management Consultancy - Unauthorized Impact Program Training Certificate

• Istanbul, Turkiye Governorship Provincial Health Directorate First Aid Certificate COMPUTER SKILLS:

• SAP

• BW (SAP Business Warehouse)

• C++, C, SQL programming languages

• MS Windows

• Microsoft Office

• TPM (Total Productive Management)

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