Office Manager Customer Service
Resume:
CAREER RELATED SKILLS
Microsoft Office, Excel, Windows 10, Intuit Quick Books and Quick Books Pro
Experienced business, property and law office manager
Accounts receivable/payable, coding & budgeting
Interact effectively in a wide range of personal and professional situations
Accomplished event planner for multi-level groups
EMPLOYMENT EXPERIENCE
MASTERPIECE FLOWER, LLC
Floral Merchandising February 2016 – Present
Oversee staff of supply line merchandisers for 6 nationwide retail sales stores.
Manage supplies, shipments, inventory control & routing.
Follow hiring/training protocols per company standards.
Communicate effectively with management to ensure quality standards are exceeded.
KEYSTONE SENIOR PROPERTY MANAGEMENT, LLC
Accounting Assistant to CFO January 2015 – November 2016
Accounting for construction and property management businesses
SUDSBERRY & COLGROVE COUNSELING SERVICES / MIDWEST ATTACHMENT CENTER
Office Administrator April 2013 – November 2014
Office management including all accounts, front desk, scheduling
MOORESVILLE CONSOLIDATED SCHOOL CORPORATION
Substitute Teacher, Special Resources Assistant School years 2007 – April 2013
K-6, long term support to Special Resources
MONROE-GREGG SCHOOL DISTRICT
Substitute Teacher/Assistant School year 2006 - 2007
AUNT ROX’S DOGGIE DAY CARE AND SUPPORT
Self employed animal care and behavioral counseling 2006 – Present
TOMORROW’S PROMISE PRESCHOOL
Substitute Teacher/Assistant School years 2004 - 2006
BINGHAM, SUMMERS, WELSH & SPILMAN
Legal Secretary July 1998 – July 2000
WOODARD, EMHARDT, NAUGHTON, MORIARTY & MCNUTT
Legal Secretary May 1998 - July 1998
Support partner in high volume patent, trademark and copyright practice
AMERITECH LEGAL DEPARTMENT
Administrative Assistant April 1995 - May 1998
Legal Department litigation support, office management, docket management
DUKE REALTY INVESTMENTS, INC.
Lease Administrator, Retail January 1994 - April 1995
Leasing office management, property marketing, sales & legal support
EDUCATION
Indiana University - Purdue University at Indianapolis
Undergraduate status August 1982 - September 1989
Courses: Communications, Business Law, Accounting, Public and Business Relations
Warren Central High School
Graduate 1982
ACTIVITIES / MEMBERSHIPS
ALPHA PHI OMEGA Life Member 1986
BRITISH INTERNATIONAL Life Member 1990
BOY SCOUTS OF AMERICA, Troop #304 Life Member
INDIANAPOLIS ASSOCIATION OF LEGAL SECRETARIES Life Member 1995
NATIONAL ASSOCIATION OF LEGAL ASSISTANTS Life Member 1995
PLAINFIELD HIGH SCHOOL BAND BOOSTERS Board Secretary 2015-present
Professional and personal references available.
PROFESSIONAL REFERENCES
Andrea Guisbert-Williams Eli Lilly & Company
**@*****.***
Jeanette Burnette Keystone Senior Management, LLC
*****************@*******.***
Troy Crum Past President, Plainfield Band Boosters
*********@**************.***
Rhonda McClellan Masterpiece Flowers, LLC
***********@*****************.***
Megan Keifer Northwood Elementary School
*****.******@******************.***
PERSONAL REFERENCES
Lt. Jill Lees Plainfield Police Department
317-***-**** or 317-***-****, ext. 213
Cindy Beilke 317-***-****
*******@**********.***
Angela Esser 317-***-****
************@*****.***
Lori Miller Total Travel Management
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