Expert in payroll processing, communications, and skilled Graphic Desi
Resume:
Professional summary
Payroll Specialist with extensive expertise spanning over two decades,
adept in utilizing advanced payroll systems to enhance compliance and reporting efficiency. Demonstrates a strong ability to streamline workflows, fostering a supportive environment that elevates team morale and trust.
Senior Graphic Designer skilled in graphic design, web design and e- commerce, with a proven track record of improving business operations through innovative solutions and effective cross-functional collaboration.
Skills
Adobe Creative Suite
High attention to detail (Expert)
Graphic Design (Experienced)
Web Design (Experienced)
Adobe Illustrator (Skillful)
Typography
Adobe InDesign (Experienced)
Newsletter Design (Experienced)
Adobe Photoshop (Experienced)
Logo Design
Creative Problem Solving
Visual Communication
Trade Shows (Skillful)
E-Commerce
Client Retention
Customer Service (Expert)
ADP Payroll (Skillful)
UKG Payroll (Experienced)
Multi-State Payroll (Experienced)
Microsoft Excel (Skillful)
Christy L. Shonkwiler
Payroll Specialist
Cleveland, US / +1-216-***-**** / *****************@*****.*** Employment history
Payroll Coordinator, Leaf Home
FEB 2023 - MAR 2024, HUDSON, OH
Utilized UKG payroll system to enhance data accuracy, leading to substantial improvements in payroll compliance and reporting efficiency. Processed weekly multi-state payroll accurately and in a timely manner for all hourly and salary employees.
Managed and maintained timekeeping systems to ensure accurate recording of employee hours.
Ran off-cycle payroll and/or ACH deposits as needed Streamlined payroll processing workflows, ensuring timely and accurate payments that elevated employee trust and satisfaction. Addressed employee payroll inquiries with empathy, fostering a supportive environment and strengthening team morale.
Maintained meticulous checks on garnishments, and tax documents, ensuring compliance and minimizing errors in payroll disbursement. Utilized Excel VLOOKUP for efficient employee verification for bonuses and stipends, markedly reducing error.
Assisted Payroll Analyst with payroll corrections and tax documents Assisted with year end W2s and W2-C's
Senior Graphic Designer, Electronic Merchant Systems JAN 2006 - MAR 2020, CLEVELAND, OH
Payroll Administrator, Electronic Merchant Systems JUN 1998 - JAN 2006, CLEVELAND, OH
Microsoft 365 (Skillful)
Human Resources
Timekeeping
Business Administration
Risk Management
Employee Training
Cross-Functional Collaboration
Maintained positions as an Administrator, Lead Designer, Decision Maker, and Art Director.
Created solutions for small businesses to help their business grow and retain customers, offering modern, out of the box designs. Performed sales training for our Loyalty and Gift card program, Altus Premier. Built e-commerce shopping carts.
Worked with ISOs, building websites, and marketing materials; assisted with merchant pre-sales, trade shows, and commissions.
Developed the agent demo website template for new Agents. Managed, developed, and acquired the material for the Corporate Newsletter and Agent Newsletter for weekly and monthly distribution. Designed over 500 websites for small businesses, enhancing their online presence and driving substantial growth in customer engagement. Developed custom loyalty and gift card solutions, boosting client retention and setting businesses apart in competitive markets.
Coordinated cross-functional efforts for trade show materials, ensuring cohesive branding and maximizing visibility at industry events. Trained new employees in various roles, fostering a collaborative environment and contributing to the overall growth of company knowledge. Maintained precise records for marketing materials and newsletters, ensuring timely distribution and adherence to corporate standards. Expert in customer service and troubleshooting.
Worked directly with the President, CEO, CIO, CFO, and Human Resources. Created daily/weekly reports for new merchant processing deals. Performed weekly multi-state ADP payroll for hourly and salary employees. Analyzed payroll data to identify discrepancies, ensuring compliance and reducing errors in W-2 and commission calculations. Created daily journal entries for A/R, bank deposits and A/P entries, including vendors, 1099 employees, and agent residuals.
Trained new team members on payroll systems, fostering a collaborative environment that enhanced overall department efficiency. Aided with weekly, monthly, and year end reporting. Assisted HR Manager with benefit information and company events. Assisted CFO, risk management, direct sales and ISO channel. Developed comprehensive training materials for staff, facilitating knowledge transfer and empowering employees to excel in their roles. Education
Associate's Degree, Graphic Design and Communications, Westwood College North of Denver
JAN 2004 - JUN 2006, DENVER, CO
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