Supply Chain Customer Service

QIANYUN WEI

************@*****.*** 614-***-****, 2409 Wealdstone Rd, Toledo, OH, 43617

EDUCATION

The Ohio State University—Fisher College of Business, Columbus, OH Aug 2012-May 2017 Bachelor of Science in Business Administration

Logistics Management (Major) Economic (Minor)

MSI Six Sigma Lean Green Belt Certified (#187206308), CSCMP Certification (Supply Chain Management Principles) EXPERIENCE

Founder & Operator of Opal Nails LLC Jan 2025 – Present

• Founded Opal Nails LLC in 2025, leading full-cycle supply chain, procurement, and retail operations from concept to execution.

• Built and launched a direct-to-consumer e-commerce website using Shopify, integrating sales, inventory, and customer service functions.

• Sourced handcrafted and imported press-on nails from international suppliers, managing procurement, cost negotiation, and quality control.

• Developed inventory systems to support both online orders and physical vending machine stock, optimizing turnover and minimizing excess.

• Conducted market analysis and sales forecasting to inform purchasing decisions, product selection, and promotional planning.

• Proactively engaged with mall managers and conducted site visits to explore placement opportunities for vending machines and pop-up booths.

• Managed logistics for product distribution and vending machine restocking, ensuring consistent availability and customer satisfaction.

Supply Chain Lead, ProMedica Parkway, Toledo, OH Mar 2024 - Feb 2025

• Ensure precise purchasing requisitions and orders are approved and complete before processing.

• Processes and delivers supply and equipment requests based on multi departments request. Uses good judgment in responding to requests for specific patient items and determines the best method and timing of delivery.

• Plan inventory optimal levels according to established guidelines, minimizing stockout and excess inventory, maintaining a high level of organization and efficiency.

• Interface with various hospital departments and assigned suppliers to facilitate smooth supply chain operations to solve unpredicted emergency materials shortages and back orders.

• Unloads, inspects and checks material and supplies arriving at the dock; noting special storage or handling instructions. Maintains appropriate documentation for tracked items

• Analyze aging purchase orders and take necessary actions to resolve outstanding issues.

• Maintain effective communication and foster teamwork within the supply chain department, and multi medical departments.

Property Management Feb 2017 – Present

• Successfully brought couple invested properties in Toledo and Columbus, OH.

• Listed properties on different rental platforms to attract potential tenants, and rent the properties out in a short period of time to minimize the vacant time.

• Successfully managed the leasing and maintenance of multiple properties.

• Developed and implemented rent screening rules, ensuring prompt rent collection.

• Collaborated with contractors and service providers to ensure timely completion of property maintenance and repair work, enhancing tenant satisfaction.

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