Juan Solorzano
Bay Point, CA 925-***-**** ***********@*****.***
Professional Summary
Performance-led and client-centric Sales Management Professional with 15+ years of experience in managing sales operations, nurturing strong customer relationships, and spearheading marketing initiatives. Expertise in elevating customer service levels, exceeding client expectations, and driving business growth. Proficient in exceeding performance metrics, analyzing market trends, and monitoring financial reports. Work Experience
Caffe Classico Foods Concord, CA
Sales Manager May 2023 to February 2024
● Spearheaded sales growth across 60 accounts by establishing strong client relationships and achieving a consistent business development increase of 3% annually, exceeding sales targets by 5%
● Successfully built a pipeline of 35+ clients through online sales leads while managing regional accounts to expand customer base & boost retention rates by 3%
● Developed innovative sales strategies for a portfolio of 35 clients, building a reputation for delivering customized offerings and enhancing client engagement.
● Improved cross-department collaboration and knowledge sharing by generating weekly sales and activity reports with information about opportunities and competition to be shared with 4# employees
● Led the professional development of 3# salespeople, providing guidance and mentorship to enhance performance and confidence.
Lyft San Francisco, CA
Driver August 2022 to May 2023
● Maintained an exceptional five-star customer satisfaction by providing prompt and friendly service
● Inspected vehicles for damage or issues prior to each shift to ensure client safety
● Utilized technology including the Lyft driver system and GPS to streamline operations and select efficient routes MFCP.com San Leandro, CA
Territory Sales Manager, Northern CA August 2021 to February 2022
● Developed innovative sales strategies through product knowledge and providing solutions to client challenges, building a reputation for delivering customized offerings and excellent client engagement
● Monitored 90+ accounts, building relationships with clients to increase business development by 7% annually
● Led professional development for sales teams, targeting opportunities for training on company policies and procedures, which improved KPI scores how by 2%
DeltaTrak.com Pleasanton, CA
Area Sales Manager, Northern CA December 2011 to August 2021
● Recognized as a Top Three Business Account Majors for boosting sales by $950K
● Awarded Salesman of the Year three times dues to a 90% success rate with cold calls
● Satisfied the needs of a client base of over 250 in a fast-paced environment Skills
Sales Management, Lead Generation, Sales Planning, Account Management, Customer Service, Contract Negotiation, Relationship Building, Marketing Initiatives, Business Growth, Mentoring, Communication Education & Licenses
Computer Science Studies San Francisco State University July 1999 – June 2001 High School Diploma June 1997
Real Estate Certificate Prudential School of Real Estate