Memory Care Direct Support

Sharon A. Biro

** ****** ***

Lynnfield, MA *****

617-***-**** ************@*****.***

OBJECTIVE

I am searching for a position where I can utilize my experience with activity and training-related programs.

•Planned events for memory care residents, including outings, scenic bus tours, and visits to eating establishments.

•Created and led music and movement classes for memory care and adult education programs.

•Instituted a walking club for memory care residents to promote wellness.

•Well-versed in Dementia, Parkinson’s, Multiple Sclerosis and Williams Syndrome, Cerebral Palsey plus various other syndromes.

•Taught stress management techniques and the use of music therapy as a tool for relaxation to memory care residents.

•Engaged individuals with global disabilities in many outreach activities in the community.

•Worked on a cooperative television effort with a local access tv network for disabled individuals.

EXPERIENCE

Toward independent Living and Learning, TILL

SR. Direct Support Professional

February 2025 – Present

I am the supervisor of seven employees. I oversee all daily operations including the care of 16 individuals with global disabilities covering ADLs (Hoyer lift) activities, specified dining plans and data collection for individual’s goals. While caring for individuals, I met with clinicians to update Day Habilitation Service Plans with all the needed components. Attends building management, yearly CARF review accreditation prep, interdisciplinary support, Individual support meetings, handling all caseload management needs. Educational and Activity planning were regularly enacted. Planned and prepared companywide month-long community outreach program that was presented to company officials.

Windsor Place, Activity Coordinator

June 2023-Present

Planned, prepared, and presented activities to an entire floor of Memory Care residents in an Assisted Living community. This includes helping develop interactive tools for communicating lessons, taking them on scenic tours and planning luncheon outings, teaching exercise classes and sports, coordinating live entertainment events, and working with CNAs to coordinate care efforts. Instructed cooking and art classes and covered concierge and pub services.

Mentor/Respite Care

April 2023 - Present

Provide relief for a family in great need to mentor, plan, and have outings for Williams Syndrome clients.

Communitas, Skills Instructor

April 2021 – May 2023

Instructed adults with learning disabilities and physical limitations preparing them for social interaction and career placement. This included writing a curriculum, creating multimedia lessons, presenting information to participants, tabulating individual goals for case management documentation, and managing social group outings. Taught exercise and cooking classes.

I was the Human Rights Officer for the Wakefield office. Classroom instruction was given to clients so they knew their human rights. This position also entailed representing day program clients when determining fair treatment given by others.

Personal Caregiving (All Ages)

2008 to present - Advantage Nursing, Right at Home, Access Community Based Services, Private Care for clients in North Carolina and the Greater Boston area.

Assist various clients in private homes and assisted living, caring for physically and mentally disabled people. I helped clients with appointments, errands, personal shopping, meals, and light housekeeping. This included collaborating with nurses and physical and occupational therapists and assisting in balance, strength, and endurance exercises. I have assisted social workers and housing authorities in troubleshooting situations and with resistant clients.

Internal Revenue Service (IRS)

1987 – 1998 to present

Various roles included Taxpayer Service Representative, Public Affairs Writer/Editor, Program Analyst

●Taxpayer Service Representative, Boston, MA – Answered about one hundred daily calls, aiding the taxpayer with their issues. Wrote employee newsletter addressing tax-related issues and employee recognition.

●Public Affairs Office, Andover, MA – Wrote and designed weekly, monthly, and National Office Newsletters. Promoted special observances and employee spotlights and managed the Toys for Tots campaign with the Marine Corps.

●Program Analyst, Washington DC – Developed a multimedia team that promoted training for employees nationwide. I marketed electronic filing and was a member of the National Reengineering Team, which researched leading customer service companies to improve IRS customer service.

I conducted international tours with representatives from various nations and governments.

VOLUNTEER LEADERSHIP/EXPERIENCE

●Lake Ridge Baptist Church, Lake Ridge, VA – Preschool Music Director for one hundred students.

●Dale City Recreation Center, Dale City, VA – Music and Movement classes for preschoolers. Developed and presented a Summerfest program for teens to present to their families.

●Wrote service-wide publications, promoted special observances, promoted Toys 4 Tots with Marines, and conducted employee events, activities, and fun days.

EDUCATION

Regis College, Weston MA – Medical Assisting and Healthcare Management Northeastern University, Boston Massachusetts - BS Communications

The University of South Carolina – IRS Certificate – Public Relations

Art Institute of Pittsburgh – Associate’s degree – Digital Design

MAP Certified for Massachusetts medicine distribution.

References Available Upon Request

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