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Excellent customer service skills. Proficient in oral and written comm

Location:
Lexington, NC
Posted:
June 08, 2025

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Resume:

ROBIN

MAZZEO

********@*****.***

845-***-****, 845-***-****

Lexington, NC 27295

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Dedicated assistant offering over 10 years of experience in administrative duties, including but not limited to verbatim transcription. Demonstrated strong organizational skills and communication abilities. Effective at independently planning and managing diverse business relationships. Proficient in time management with disciplined execution strategy.

PROFESSIONAL SUMMARY

SKILLS

• Typing 60 to 75 wpm.

• Transcription - Verbatim.

• Appointment setting

• Database management.

• Administrative support specialist

• Articulate and well-spoken.

• Professional and mature

• Understands grammar.

• Self-starter

• Customer service-oriented

• Time management

The Wood School

New York, NY • 1985

Associate of Science: Executive

Assistant and Executive Secretary

Majored in Business

Stella Maris High School

Rockaway Beach, NY • 1984

High School Diploma

EDUCATION

• Typing

• Shorthand

• Transcription

• Regents Diploma

• Business Academic Study

Marine Corps League Detachment 414 - Bookkeeping Supervisor Brooksville, FL • 02/2016 - 04/2019

KELLER WILLIAMS REALTY - Realtor

Middletown, NY • 06/2001 - 12/2015

Salomon Brothers, Inc. - Executive Assistant

New York, NY • 09/1985 - 11/2000

WORK HISTORY

• In charge of all payroll, accounts payable and accounts receivable.

• Kept bank records and tracked all accounts via Intuit Quickbooks

• Assisted volunteers with POS system

• Assisted with any other necessary office duties

Oversaw daily performance of bookkeeping and accounting department.

• Met with audit department monthly to go over records

• Participated in tax audits and payroll duties.

Scheduled home viewings with potential buyers and provided details related to property value.

Promoted sales of properties through advertisements, open houses, multiple listing services and other online advertising platforms.

Communicated with inspectors, lenders and pest control companies to ensure all terms of the purchase agreement were met.

Established key business relationships within the industry by utilizing responsiveness, efficiency and a deep knowledge of the real estate industry.

Actively promoted sales through advertising, open houses and Multiple Listing Services.

• Conducted legal research to aid with positive outcomes. Worked closely with Office Manager preparing reports for Managing Director via dictation and transcription

Designed PowerPoint presentations for monthly divisional meetings with top-level executives.

Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline

processes.

• Coordinated executive schedules for team of 20 leaders. Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel schedules.



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