Human Resources Customer Service
Resume:
Dawn Marsala
Email: **********@*******.***
Summary:
Skills:
Dedicated detailed-oriented professional seeking an Administrative/Support position in Human Resources enabling me to utilize my organizational, communication, education and background skills. A team player with the desire to assist others while providing customer service, success and profit for an outstanding company.
Microsoft Office, Excel worksheets, Access, Publisher, UKG Pro, InDesign 2012, Adobe Acrobat X Pro, Kronos, GeorgiaView Vi ta, University Connect, Works Payment Manager, AIM, Degree Works, McLeod, Project
Management, Process Analysis, Computer Proficient, Strategic Analysis/Positioning Strategies, Communication Organizational Skills, Detailed Oriented, Multitasking, Orientation Presentations, Event Planning, Basic Accounting/Finance, Customer Service, Strong Work Ethic, News Media Knowledge, Human Resources Experience and University Campus Oriented, OSHA 30-hour certified.
Experience:
KLLM Expedited Cartersville, GA
Human Resources Generalist 4/2024 – present
Termination process using data entry, new hires, transfers and upgrades, Unemployment Process with Equifax,
Northwest Georgia Housing Authority Rome, GA
Human Resources Coordinator 10/2022- 10/2023
Prepare recruiting, new hire orientation including background checks, 401K, 1-9 and E-Verify process, benefits administrator, on boarding and termination process, knowledge of DOL, EEOC, FMLA, coordinate events and other human resources tasks. Use Sage for human resources database platform. Assist with Properties and Vehicle Insurance. Responsible for company inventory, catering and maintaining department files.
Americo Manufacturing (Left due to Merge of Company) Acworth, GA
Human Resources Generalist/Recruiter 1/2022 - 10/2022
Full recruiting using PayCom systems, I-9 and E-Verify process, help with benefits, employee relations and event planner. Assist with training.
Quest Trucking (Laid off due to Covid) Cartersville, GA
Human Resources Generalist 1/2016 - 2/2021
Assist with recruiting, new hire orientation including background checks, 401K, I-9 and E-Verify process, benefits administrator, on boarding and termination process, knowledge of DOL, EEOC, FMLA, HireRight, TenStreet recruiting site, coordinate events and other human resources tasks. Responsible for company inventory, catering and maintaining department files.
Primrose School Franchising Company Acworth, GA
Accounting Clerical Assistant 8/2015-1/2016 (temporary)
Coordinate and assist with daily accounts payable and accounts receivable duties. Update and maintain spreadsheets, order supplies, Federal Express mailings, scanning and special projects.
BlueStream Professional Services Marietta, GA
Travel Coordinator 9/2013 - 1/2015
Coordinate weekly travel arrangements and catering for 40 new recruits. Audit daily count of attendance, generate and oversee certifications and graduate diploma packets. Assist instructors in reports, copies, filing and other administrative duties. Handle all invoicing, expense reports, reconcile AMEX card, mail distribution, copier maintenance, office supplies. Facilitate luncheons, meetings and events. Complete special projects as needed.
Sheet Metal Components, Inc. Cartersville, GA (temporary)
Accounting Clerical Assistant 4/2013 - 9/2013
Assisted with accounts payable and accounts receivable, mail, filing and office administrative duties.
Kennesaw State University Kennesaw, GA
Grants and Contracts Specialist 11/2005 - l l /2011
Administered electronic submissions for proposal/grants for external funding for the university. Office administration included supervising student assistants/clerks, ordering supplies, accounts payable, maintain credit card expense and purchase orders, coordinate annual appreciation reception and all events within the Office of Grants and Contracts.
Kennesaw State University Kennesaw, GA
Administrative Secretary CS/S Department 10/2004 - 11/2005
Point of contact for the Chairs office, supervised student assistants and processed time sheets, coordinated schedules, meetings, luncheons and travel arrangements, to include invoicing, purchasing, and maintaining files.
The News-Star Monroe, LA
Administrative Assistant to the Executive Editor 11/1989 - 7/1997
Assisted executive editor tor staff of 48 editors, repo1ters and photographers, prepare reports as needed, in charge of purchase orders, in charge of newsroom tours, monitored TV and media radio and police scanners, Charity (Goodfellows) secretary and treasurer 1992-1997, and Employee of the Quarter Award 1995.
Ouachita National Bank
Human Resources Administrative Assistant
Monroe, LA 8/1984 - I0/1989
Administrative Assistant for Human Resources department assisting with recruiting, new hire orientation, benefits and insurance, payroll and attendance policies. Coordinated schedules, meetings, luncheons and travel arrangements, to include invoicing, purchasing, and maintaining files.
Graduate:
Kennesaw State University - Kennesaw, GA
Bachelor of Science in Communication Organization
Gordon College - Barnesville, GA
Associate of Science in Business Administration
Certificates/Licenses:
Notary Public State of Georgia-current OSHA 30-Hour- February 2017
SHRM-CP Human Resources Management course 2018 Human Resources Certificate Program Fall 20 I 9 Georgia Highlands Test Proctor 2013-2018
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