817-***-**** ************@*******.***
**** *********** *****, *********, ** 76063
PROFESSIONAL PROFILE
Engaging and results-driven professional with a background in education, marketing, and business operations. Proven success in managing cross-functional teams, leading virtual communications, and creating impactful customer experiences. Strong communicator and problem-solver with a marketing degree and a solid foundation in stakeholder engagement, digital tools, and team leadership. Demonstrated adaptability through remote instruction and business management, with a passion for delivering quality service and fostering meaningful relationships. CORE COMPETENCIES
Customer Relationship Management
Remote Communication & Digital Tools (Zoom, Google Workspace, LMS Platforms) Project & Time Management
Written & Verbal Communication
Marketing Content Development
Conflict Resolution
Team Collaboration & Leadership
Data-Driven Decision Making
PROFESSIONAL EXPERIENCE
KINDERGARTEN & FIRST GRADE TEACHER / TEAM LEADER 08/2017-PRESENT Mansfield & Midlothian ISDs Mansfield/Midlothian, TX
• Delivered high-quality virtual and in-person learning, ensuring customer satisfaction (parents and students) through proactive communication and responsiveness.
• Utilized remote tools (Zoom, Google Meet, ClassDojo) to conduct virtual instruction, parent conferences, and training.
• Designed digital and print communication materials, including newsletters, schedules, and parent communications.
• Led weekly team meetings, coordinated curriculum planning, and mentored new teachers—demonstrating team leadership and project coordination.
• Created and implemented systems for behavior tracking, goal setting, and performance monitoring. BUSINESS MANAGER 03/2009- 02/2018
United Cheer Dallas Dallas, TX
• Managed customer communications, scheduling, and conflict resolution for over 300 student-athletes and families.
• Designed class and camp marketing materials for print and social media, driving engagement and enrollment.
• Led new employee training programs, built onboarding materials, and facilitated team-building events.
• Oversaw team events, logistics, and national competition prep, handling multiple stakeholders and complex schedules. JULIE MCMAHAN
2 Page Julie McMahan - Resume
EXECUTIVE MARKETING ASSISTANT 09/2005-03/2009
Financial Industry Computer Systems, Inc. Addison, TX
• Created targeted marketing materials including brochures, flyers, and web content.
• Managed corporate event and trade show logistics from planning to execution.
• Responded to client inquiries via phone and email, demonstrating strong customer service and problem-solving skills.
• Collaborated cross-functionally with sales and marketing teams to streamline messaging and improve outreach strategies. EDUCATION & CERTIFICATIONS
Bachelor of Business Administration in Marketing
University of Texas at Arlington - 2004
Texas Teaching Licensure (EC-6 Core Subjects, ESL, GT) Certified in Reading Academy and Social-Emotional Learning MARKETING PROJECTS & HIGHLIGHTS
• Created and managed social media content and promotional flyers for cheerleading programs and classroom events.
• Led the design and rollout of a progressive tumbling curriculum, marketed to students and parents across channels.
• Wrote and distributed newsletters, announcements, and marketing collateral regularly to parents and community members. PROFESSIONAL AFFILIATIONS
Campus Ambassador, Sunshine Committee, Kindergarten Team Leader, Campus Action Team Leadership Committee, District Educational Improvement Committee, District Morale Committee
TECHNICAL SKILLS
Google Workspace (Docs, Sheets, Slides, Meet)
Microsoft Office Suite
Canva I ClassDojo I Zoom I Seesaw I Remind
Email Marketing Tools (basic knowledge, can be expanded)