Human Resources Benefits Representative

ROSA E. BENZANT

**** ******* **** ****., ******** Beach, VA 23464 714-***-**** **********@*****.***

SUMMARY:

Over 25 years human resources experience in a management/generalist capacity, adding value to small, medium, and large organizations in various industries, including Fashion Distribution Center, Entertainment, and hospitality, Food & Beverage, Federal Government Contractors, Retail, Manufacturer, Pharmaceutical, Health and Beauty, Electronics, PEO Organizations. Prevented lawsuits by thoroughly investigating sexual harassment and discrimination allegations and taken corrective actions. Reduced company risks by strategically employing sound human resources practices, such as conducting liability management training. Overall company morale improved by conducting sensing surveys and focus groups. Managed and motivated other staff to achieve companies' objectives by exercising leadership skills. The ability to use my own initiative and work as part of a team using effective customer service.

CORE COMPETENCIES:

Negotiated Union Contracts and participated in grievances and arbitration procedures. Worked with SEIU, AFL-CIO, and ILGGWU. Saved legal fees on unemployment hearings by closely monitoring these. Negotiated and saved on industrial clinic; reduced workers compensation claims by thoroughly investigating and implementing prevention training. I played an integral part in preventing the unionization of the Food & Beverage Division at the Long Beach Convention Center by assessing employees’ needs and executing them.

Researched, negotiated, and implemented an automated Applicant Tracking System (ATS) Created AAP Plans including federal regulations of the OFCCP, while ensuring appropriate representation of minorities, women, veterans, and individuals with disabilities. Knowledge of DEI (Diversity, Equity, and Inclusion) by creating PowerPoint presentations for companies’ management training

PEO (Professional Employer Organization) industry: Experience four years and 10 months. (Administaff, DBA Inspirity, 4 years); Gevity, 10 months.

Improved employees’ morale by creating incentive programs, such as annual and monthly events.

WORK EXPERIENCE:

Gregory Hayes Consulting, Inc. 03-2022 to 12- 2023 (Human Resources Consulting Services)

FREELANCE HUMAN RESOURCES CONSULTANT

Acted as a Generalist, working on various HR projects, including creating PowerPoint presentations for different topics of human resources body of work. Some of the presentations included DEI (Diversity, Equity, and inclusion); EEOC (Equal Employment Opportunity Commission) AA (Affirmative Action.).

Conducted Wage & Salary search, created compensation structures, recruited for various jobs, created job descriptions.

Created Affirmative Action Plans (AAP) and assured EEO compliance. Created employee handbooks, including company policies and procedures.

Retired 01/2019

Blackstone Consulting, Inc. (Food, Janitorial & Security Services) 01-2008 to 01-2019

SENIOR HUMAN RESOURCES DEVELOPER

Acted as Affirmative Action Officer and the Affirmative Action subject matter expert for entire organization. Created AAP Plans for 45 separate locations nationwide, including basic information on the federal regulations governing affirmative action, the Office of Federal Contractor Compliance Programs (OFCCP), the affirmative action plan process, and managing OFCCP audits.

Negotiated Collective Bargaining Agreements (CBA), including supplemental annual agreements for more than 20 companies.

Executed position statements when responding to discrimination and/or sexual harassment charges.

Managed employee and labor relations to ensure overall compliance for a staff of more than 4000, interpreting 40 union contracts, including responding to grievances, while developing company policies.

Recruited and effectively interviewed all levels of personnel. Administered, processed, and appealed unemployment claims. Conducted and participated in grievances and arbitrations. Conducted supervisory training to ensure non-discriminatory practices, and sexual harassment prevention. Conducted employee liability training in English and Spanish. Revamped, created new FMLA process and other types of leaves to ensure labor compliance. Couched, and counseled management to ensure labor laws compliance. Supervised 2 staff.

Human Resources Manager: 2008 to 2013. Promoted to HRBP/ SR, HR DEVELOPER

PROFESSIONAL TRAINING:

An Introduction to Affirmative Action, Balance aap Training Guide by Berkshire Associates Inc.

Applicant Tracking System Administration Training by Berkshire Associates, Inc.

Wage & Salary Administration

COBRA; FMLA; CFRA; ADA; ERISA; IRCA

SB 198 (OSHA & MSDS); Title VII (EEOC), California Chamber of Commerce, Certificate of Completion; Total Quality Management, and CCI Implementation, Certificate of Appreciation

Recruiting and Interviewing techniques; Managing Negativity in the Workplace, Certificate of Completion; HealthWatch Course, Certificate of Completion; Emergency Care Seminar, Certificate of Completion

Microsoft Office Applications (Word, Excel, PowerPoint, and Outlook) Certificate of Completion; HRIS systems; IBM Programming & Design Fundamental, Certificates of Completion

ADP payroll; Oracle. Taleo: e-Recruiting; QuickBooks; teaching: ESL, GED preparation in Spanish, adult education

PUBLICATION:

If I Could Only Touch the Clouds: International Who’s Who in Poetry, Copyright 2012 © by Rosa Benzant

A Song of Love to Aria Lucia: Forever Spoken. The International Library of Poetry, Copyright ©2007 by Rosa Benzant

Our Creation: Shelter In The Shade. The National Library of Poetry, Copyright © 1999 by Rosa Benzant: presented with: Editor’s Choice Award

EDUCATION: BA Degree in Spanish Literature & Secondary Education: College of Staten Island, Staten Island, New York.

Honors: Dean’s Lists; GPA: 2.9/4.0; Award: In Leadership.

LANGUAGES: Fluency in English and Spanish.

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