Rena Burns
Lewisville, NC *****
**********@*****.***
Preferred method of contact email
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Patient Access Representative
Novant Health Maplewood Imaging Novant Health - Winston-Salem, NC August 2022 to October 2023
I work front desk checking patients in for their appointments and also answer phones and route to appropriate area.
Tracking/data Specialist
Novant Health Breast Center - Winston-Salem, NC
February 2005 to October 2022
front desk, medical records, reading room assistant. Patient Services IV
Novant Health Urology - Winston-Salem, NC
January 2022 to August 2022
I have worked front desk but primarily answer the incoming calls making appointments, sending doctors messages due to what the patient's needs are.
Front Desk Receptionist
Lewisville Family Practice - Lewisville, NC
May 2005 to September 2005
Check in/checkout, medical records, and scheduling. Front Desk Receptionist
Maplewood Family Practice - Winston-Salem, NC
February 2003 to April 2005
Checkin/checkout, medical records, scheduling, balancing daily cash draw. Front Desk Receptionist
Davie Dermatology - Advance, NC
February 1997 to October 2001
Checkin/checkout, scheduling, medical records, and transcription. Education
Glenn High School
June 1986
Skills
• Data Entry
• Data Center
• McKesson
• Epic
• EMR Systems
• Medical Imaging
• Medical Records
• Medical Scheduling
• Transcription
• Insurance Verification
• Medical Billing
• Medical Terminology
• Patient Care
• Front desk
• Customer service
• Computer skills
• Medical Office Experience
• HIPAA
• Customer service
• Cash register
• Cash handling
• Guest services
• Windows
• Front desk
• Epic
• Medical terminology
• HIPAA
• Medical records
• EMR systems
• Driving
• Data center experience
• Medical imaging
• ICD-10
• Microsoft Office
• Microsoft Excel
Certifications and Licenses
BC/BE
Driver's License
Certified Notary Public