Data Entry Customer Service

Shonda McKinzie

Oxford, IN

Professional Summary

To use my experience along with my education to achieve a high level of professionalism and exceed a high quality of job performance.

Authorized to work in the US for any employer

Work Experience

Assembly Scheduler

Dana-Lafayette, IN

August 2023 to Present

• Assembly line scheduling

• Identify part shortages

• TR/TO Transfers

• Projected completion dates

• Forecasting

• Sub Assembly scheduling

Shipping and Logistics Coordinator/ Production Scheduler

Liquid Spring-Lafayette, IN

October 2018 to February 2023

• Loading of trucks

• Inventory Management

• Part distribution to departments

• Input received parts into Sage

• Get kits ready for shipping

• Team Lead

• Work close with Customer Service

• Entering shipments in UPS

• Package service parts

• Work with Management to solve issues

• Review open order report

• Make a schedule for the production lines

• Min/max

• Available material

• Kit conversions

• Inventory adjustments

Head Start Home Visitor

Community Action Program-Head Start-Oxford, IN

September 2013 to June 2018

Home Visitor for Benton and Warren County

• Provide services for poverty families

• Work with children ages 3-5

• Provide family support

• Refer families to outside resources

Receiving Clerk

Advance Auto Parts Distribution Warehouse

2013 to 2013

• Schedule inbound loads

• Supervise unloaders

• Generate reports

• Research

Medical Office Assistant

Chiropractic Solutions

2012 to 2012

• Scheduling office visits

• Billing

• Insurance submitting

• Prepare rooms

• Handling patients charts

Outsource Manager

Schilli Transportation

2008 to 2010

• Research and book loads

• Run mileage

• Reports

• Outsource freight to carriers

• Customer Service

Education

Certified Medical Office Assistant

Harrison College

2012

Skills

• Order Entry

• Warehouse Management

• Medical Records

• Administrative experience

• Freight Experience

• Data Entry

• Microsoft Office (5 years)

• Freight

• Time management

• Medical Office Experience

• Inventory Control

• Bartending

• Recieving

• Receivables

• Supply chain management

• Warehouse Associate

• Logistics

• Receiving Clerk

• Multi-line Phone Systems

• Forklift

• Order Picking

• Experience with Children

• Warehouse management system

• Purchasing

• Medical Billing

• Organizational skills

• Customer service

• Insurance Verification

• Materials Handling

• Warehouse Distribution Experience

• Sage

• Typing

• Shipping Receiving

Certifications and Licenses

Forklift Certified

October 2018 to Present

Family Development Specialists

May 2017 to Present

• Working with Families effectively

CPR/First Aid

September 2018 to September 2020

Additional Information

Skills

• Insurance billing, working with patients charts, customer service, multi phone lines, confidentiality, word programing, excel

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