Quality Control Manufacturing Engineering
Resume:
Hassan E Zurbutan
San Antonio, Texas
*******@*******.***
Skills
Manufacturing Processes
Encompasses a wide range of
methods used to transform raw
materials or components into
finished goods. These processes
vary depending on the product,
production volume, and desired
level of customization.
Repetitive Manufacturing, Discrete
Manufacturing, Job Shop
Manufacturing, Process Manufacturing
(Continuous), Process Manufacturing
(Batch), Additive Manufacturing
Lean Manufacturing
A methodology that focuses on
minimizing waste in a
manufacturing system while
maximizing productivity.
Value, Value Stream, Flow, Pull,
Perfection, Muda (Waste), Seven Deadly
Wastes (Traditional), Reduced costs,
Increased productivity, Improved
quality, Reduced lead times, Enhanced
supply chain management
Process Improvement
It refers to the systematic analysis
and optimization of existing
business processes to enhance
efficiency, effectiveness, and
quality.
Identifying and analyzing, Designing
and implementing, Monitoring and
evaluating, Continuous improvement,
Lean, Six Sigma, Business Process
Management (BPM), Continual
Improvement Process (CIP)
Inventory Management
The process of tracking,
controlling, and optimizing the
flow of goods within a business,
from sourcing to storage and sale.
Tracking, Ordering, Storage,
Forecasting, Cost control, Customer
service
Customer Service
The support and assistance a
business provides to its
customers, both before and after a
purchase, including answering
questions, resolving issues, and
ensuring a positive experience.
Support and assistance, Meeting
customer needs, Building
relationships, Improving the customer
experience
Problem Solving
Involves a systematic process to
overcome obstacles and achieve a
desired outcome.
Identify and Define the Problem,
Generate Possible Solutions, Evaluate
Alternatives, Decide on a Solution,
Implement the Solution, Evaluate the
Outcome
Technical Training
Focuses on equipping individuals
with practical skills and
knowledge to excel in specific
roles or tasks related to
technology, tools, or processes.
Specificity, Practical Application,
Versatility, Benefits, IT Support
Training, Engineering Training,
Manufacturing Training
Production Planning
The process of aligning resources
and objectives to meet market
demand effectively and efficiently.
Demand Forecasting, Capacity
Planning, Master Production Schedule
(MPS), Resource Allocation, Inventory
Management, Production Control
Cross-functional Collaboration
Known as cross-team
collaboration, refers to the process
of teams from different
departments or functions within
an organization working together
towards a common goal.
Diverse Teams, Common Goal,
Reduced Silos, Shared Responsibility,
Leveraging Expertise, Improved
Communication, Enhanced Innovation
CMM Operation
Typically consists of a rigid
structure, a probe, and a computer
system for data acquisition and
processing.
Probe Movement, Data Acquisition,
Data Processing, Calypso Software
Root Cause Analysis
A structured approach to
identifying the underlying reasons
for a problem, issue, or event.
Define the Problem, Gather Data,
Identify Causal Factors, Determine the
Root Cause, Recommend and
Implement Solutions, Fishbone
Diagram (Ishikawa Diagram), Pareto
Chart, Five Whys, Scatter Plot
Supplier Quality Management
(SQM) is a systematic process that
ensures suppliers consistently
deliver products or services that
meet required quality standards.
Supplier Selection and Evaluation,
Performance Monitoring, Quality
Assurance, Collaboration, Supplier
Scorecards
Continuous Improvement
An ongoing process of enhancing
products, services, or processes
through incremental and
breakthrough improvements.
Ongoing Effort, Incremental and
Breakthrough Improvements, Focus on
Process and Performance, Kaizen
Philosophy, The Plan-Do-Check-Act
(PDCA) cycle
Certifications
White Belt Six Sigma
August 2020
Green Belt Six Sigma
December 2024
PMP Certification
November 2012
A 40 Hours Course.
Languages
English
Fluent
Arabic
Fluent
Summary
Results-driven professional with extensive experience in quality auditing, manufacturing production, and fulfillment operations. Demonstrated expertise in utilizing CMM (Coordinate Measuring Machine) for precision measurements and ensuring compliance with quality standards. Proven ability to optimize processes, improve efficiency, and maintain high-quality standards in fast-paced manufacturing environments. Strong background in industrial engineering, computational science, and electrical engineering, complemented by solid leadership and problem-solving skills. Experience
Millennium Steel
Quality Auditor/CMM Operator – Quality Inspector
April 2024 - Present
San Antonio, Texas
Conduct quality audits and inspections using CMM, ensuring adherence to precision measurement standards.
Achieve a 15% reduction in defects through rigorous quality control measures and process improvements.
Develop and implement inspection protocols that reduced inspection time by 20%.
Analyze data from CMM reports to identify trends and implement corrective actions.
Train 10+ new hires on CMM operation and quality inspection procedures.
Collaborate with cross-functional teams to resolve quality issues, resulting in a 25% improvement in overall product quality. OKIN Process
Fulfillment Representative
March 2023 – March 2024
San Antonio, Texas
Managed order fulfillment processes for 100+ daily orders with an accuracy rate of 99.5%.
Implemented a new inventory management system, reducing stock discrepancies by 30%.
Improved order processing time by 25% through streamlined workflows and automation.
Handled customer inquiries and resolved issues promptly, achieving a 95% customer satisfaction rate.
Coordinated with logistics partners to optimize shipping and delivery processes, resulting in a 20% cost reduction.
Trained team members on order processing procedures, improving team efficiency by 15%.
TRIGO Global Quality Solutions
Quality Inspector Engineer
January 2020 – February 2023
San Antonio, Texas
Conducted root cause analysis and implemented corrective actions for quality issues, reducing non-conformances by 20%.
Led a team of 5 inspectors in performing quality audits and inspections across multiple manufacturing lines.
Implemented Six Sigma principles to improve process efficiency, resulting in a 30% reduction in cycle time.
Developed and implemented quality control plans that led to a 15% increase in first-pass yield.
Collaborated with engineering teams to introduce new inspection methodologies, enhancing product reliability.
Conducted supplier audits and ensured compliance with quality standards, maintaining a supplier quality rating of 95%. ECONTROLS FW MURPHY Production
Controls
Manufacturing Production Assembly
Engineer
February 2017 – December 2019
San Antonio, Texas
Oversaw assembly and production processes for electronic control systems, ensuring on-time delivery of products.
Implemented lean manufacturing principles, resulting in a 15% increase in production efficiency.
Reduced material waste by 10% through improved inventory management and production planning.
Trained production staff on assembly techniques and quality standards, improving team productivity by 20%.
Implemented cost-saving initiatives that reduced manufacturing costs by 18%.
Implemented a safety improvement program that reduced incidents by 25%.
Education
North Carolina A&T University
Computational Science & Engineering
3.5
August 2023 - August 2028
Doctor of Philosophy
St. Mary’s University
Industrial Engineering
3.81
August 2012 - August 2014
Master of Science
Purdue School of Engineering & Technology
Electrical Engineering Technology
2.85
August 2007 - August 2011
Bachelor of Science
Purdue School of Engineering & Technology
Computer Information Technology: Network
Systems Specialty
2.85
August 2010 - August 2011
Minor
College of Technology
Industrial Electronics and Control
3.5
August 2000 - August 2003
Associate of Science
Projects
Illegal use of VOIP
Voice over Internet Protocol or VoIP
January 2009
Enables a person to make telephone calls using broadband internet instead of the usual telephone line. The most important advantage of this technique over the regular telephone service is that the charge that has to be paid is much less in VoIP.
IRP
Incident Response Plan
April 2010
Incident response plan is an organized work to controlling, addressing and managing the problems of a security breach or attack. Also, it is a quick response and defines areas of responsibility and establish procedures for handing various security incidents.
Wireless Link for Computer Communications
A wireless link for communications between two
computers.
September 2010
The goal of the project is to create a wireless link between two computers such that two users on each end could communicate with each other by sending text via a dialogue interface. The program, which I will call RTalk will be similar to the ntalk program under UNIX with the exception that the link between two computers will be a radio link. Also, due to the time constraints, the implementation will support communications between no more that 2 users.
Supply Chain Management Practices In Amazon
Covering technique and processing used by Amazon
warehouses.
December 2014
The aim of this project is to analyze the supply chain management practices existing in Amazon, changes in the supply chain management Amazon has adopted since its inception and looking into if there are chances of improving the practices of supply chain management to have a better impact on its business. It further illustrates how Amazon made a debut in the online digital products marketing and how it sets its strategies for supply chain managements of digital goods. The report also highlights the key alliances of Amazon to maintain its inventories. The report further highlights the key results due to excellent inventory management system and key reasons behind it. A separate strategy on how Amazon can further improve its supply chain management practices has been proposed in this project.
Information System Database
Work Out Application & Database System
May 2017
The goal of the project is to create a workout database system in Microsoft Access, which allows for users to select muscle groups to be worked, and to monitor and track their progress. An aim of the project was to design a user friendly interface, for easy interaction with the database. Engineering Cost Control
Using Engineering economy in evaluating the economic viability of automation projects.
May 2018
Applying the knowledge of engineering economy-time value of money
(TVM) to conduct an in-depth investigation into economy comparison of Cars (Made in Japan vs. Made in US vs. Made in Europe) in terms of annual cost, present worth and future worth with a reasonable consideration of costs in depreciation, maintenance & repair, and operating etc. Integrated Manufacturing Control Systems
Effect Of Varying Temperature On Nanoimprint
Lithography Quality
December 2018
This research aims to combine top-down and bottom-up manufacturing processes. The two processes under consideration are Nano-Imprint Lithography (NIL) and Direct Writing. The purpose of a synthesis of these two concepts is to fabricate interfacial devices. Applications of such devices include both biological and electronic. Micro and Nano parts for watches, keyhole surgery, and housing for micro engines some examples of the application of such a method.
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