Senior Manager Business Administration

Stephen D. Strachan

#** ***** ******* *****, ***** Gardens, Nassau, Bahamas SB-50487

Mobile: 242-***-****// Secondary phone: 242-***-**** Email: ************@*******.***

EDUCATION & CREDENTIALING

Middle Tennessee State University, Murfreesboro, TN August 2015 – May 2018

Bachelor Degree, Business Administration –Business Management

GPA: 3.0

Moberly Area Community College, Moberly, MS August 2014 – May 2015

Associate of Arts, Business Administration

GPA: 3.3

WORK EXPERIENCE

BTC Team Leader – Residential Sales

January 2021 – 2023

Ensure that the residential & mobile endeavors are carried out effectively

Develop marketing & sales strategies

Recruit, train, & coach the sales team

Delegate tasks & set deadlines

Set sales targets & motivate sales team

Assist senior manager in sales strategy development

Prepare sales reports

Keep informed of new products & services

BTC D2D Salesman

January 2019 – Current

Ground salesman for all BTC products such as internet, phone, & TV services.

Ensure locals are aware of BTC great products

Macfit360, Nassau, Bahamas

Front Desk, August 2018 – December 2018

Responsible for giving tours and basically selling memberships to potential members

Ensure that members feel welcome when they come into the gym

Offer a helping hand on the floor to members whenever needed

Open/close the gym

Middle Tennessee State University, Murfreesboro, TN April 2017 – July 2018

Restaurant Assistant Manager, McCallie’s

Oversaw day-to-day operations of the restaurant and reported to the General Manager

Scheduled shifts and coordinated the activities of 12 members of staff

Ensured all customer inquiries and complaints were resolved by liaising with all of the necessary personnel

Ensured that safety standards were strictly followed and adhered to by all staff

Managed and oversaw food storage and supplies

Ensured that food was prepared in a timely manner and managed overall guest satisfaction

Middle Tennessee State University, Murfreesboro, TN August 2016 – May 2018

Treasurer, Caribbean Students Association

Accounted for monies received and spent

Assisted in the planning, strategizing, and coordination of fundraising events

Responsible for financial forecasting and risk analysis of fundraising events and other ventures

Negotiate the terms of business deals and sales on behalf the organization

Produced financial breakdowns and summary reports to the Executive Board, members at large, and MTSU officials

Moberly Area Community College, Moberly, MS February 2014- May 2015

Property Manager, West Building

Ensure technical endeavors of building are suitable.

Liaised with Residence Life Dept. to ensure that all residents were safe, happy, and comfortable with the building amenities

Ensured that all resident complaints were dealt with in a timely manner

Planned and organized student community events

SPORTS EXPERIENCE

Middle Tennessee State University, Murfreesboro, TN August 2015 – May 2017

Shooting Guard, NCAA D1- Men’s College Basketball League

2016, 2017 NCAA Top 16 USA Nationwide Qualifiers

Recreational Centre, Murfreesboro, TN January 2017 – April 2017

Lifeguard, CPR and AED Certified

HONORS & AWARDS

Top Sales Agent of the Month, Bahamas Telecommunications Centre, 2019-2020, January – March 2021, June – August 2021, January – December 2022, January (2023), February (2023), March (2023), April (2023), July – November (2023)

oAward for selling most products & services to consumer & business clients

Top Sales Agent of the Year, Bahamas Telecommunications Centre, 2019, 2020, 2021, 2022

oAward for selling most products & services to consumer & business clients

Certificate of Dale Carnegie, MTSU, 2017

oCourse aimed improving business communication and presentation skills

Certificate of Academic Excellence, Conference USA Scholar’s Academic Team, MTSU, 2015-2017

oParticipated in the Scholar’s Academic Team and was awarded a certificate for academic excellence.

Outstanding Athlete Award, Conference USA Scholar’s Award, MTSU, 2015-2017

oAward for being an outstanding student athlete in the NCAA Division 1 - Conference USA

Top Seller’s Award, Personal Selling Course, Moberly Area College, 2014

oBest sales record for a mock competition for business students selling insurance

Freshman of the Year, Southern States Athletic Conference, 2014

oAward for strong leadership skills and exceptional ability in basketball

OTHER SKILLS

-Business acumen and sales skills

- Sense of initiative

-Self-motivated - Good social/communication/negotiation skills

-Great time management - Ability to work under pressure

-Creativity - Teamwork skills

-Microsoft Office proficiency - Goal-oriented approach

-Organizational skills - Public speaking skills

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